Employee for telephone customer service - Gibson, United States - SilverTech

SilverTech

Verified Company

Gibson, United States

16 hours ago

Posted by:

Meredith Sinclair

beBee Recruiter

Description

ARE YOU A SKILLED COMMUNICATOR WITH A STRONG AFFINITY FOR TELEPHONE CONVERSATIONS? Do you enjoy diverse topics? Then we should get to know each other.

We are currently seeking dedicated employees to join our team for telephone customer service.

We offer flexible conditions:
whether full-time or part-time - discuss your preferences with us. What will be your responsibilities? Competent and service-oriented telephone support for our customers Recording of inquiries (only warm acquisition) and specifying the travel wishes of our customers General information and advice on our product portfolio, services, and booked trips Careful and process-oriented processing and documentation of transactions in our database What do we expect from you? Enjoyment of telephone conversations - gained through professional experience in customer service and/or call centers Excellent expression in German (spoken and written), additional language skills are advantageous Enthusiasm for our customers with a pleasant, communicative telephone voice and convincing manner Organized, resilient, team-oriented, and flexible when working independently Ability to argue, remain objective, and demonstrate competence even during busy periods and with demanding customers Familiarity with PC usage, Windows and Microsoft Office, and possibly ERP systems Flexibility in availability during our service hours from 9 am to 6 pm Additional experience in the tourism industry is a plus What do we offer? A flexible working time model for a balanced work-life balance A pleasant workplace in a friendly company in a representative building with a pleasant environment A performance-based salary A responsible, diverse job