Customer Service Representative - Chillicothe, IL, United States - SilverLinx

SilverLinx

Verified Company

Chillicothe, IL, United States

3 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

"More than meets the eye As the largest energy service provider in the Rhein-Main region, it is our goal to supply people with reliable and tailored energy solutions.

Does this ignite your energy? Then you will find the tools with us to shape the new energy and work world:
creative freedom, innovative technology, and an excellent team. We look forward to getting to know you

Mainova AG

Permanent

Full-time

We offer you the position of Customer Service Representative (m/f/d) at our location in Frankfurt am Main in the Customer Service department:

Customer Service Representative (m/f/d) for Mainova's Customer Center:

These challenges await you:

You will be responsible for handling telephone and written customer inquiries for the Frankfurt City Drainage (SEF).
This includes creating and, if necessary, correcting wastewater and stormwater fee notices, payment agreements, maintaining master data and accounts, processing returned mail, providing information, and completing and documenting tasks in SAP-ISU.
You will support a high level of speed and flexibility to respond quickly to the requirements of Mainova Group and SEF customers.
You will answer telephone customer inquiries at the Mainova Group's call centers, provide information, and refer them to the correct contact person if necessary.
You will consistently keep the customer in mind in all activities and view processes from the customer's perspective.
You will support system tests within the existing system competence and scope.
Implementation of the standards of certified quality management