Second Level Support - Quartz Hill, United States - Spectrum Dynamics
Description
SUPPORT · ANDERNACH · HYBRID 2nd Level Support (m/w/d)- ERP Systems SHD Einzelhandelssoftware GmbH is seeking you to join our team in Quartz Hill as a full time or part time employee.
The focus of your work will be on supporting our solution SHD ECORO and the connected cash register and warehouse control solutions, as well as interfaces to planning, accounting, and archiving systems.
You will ensure high customer satisfaction through your competent and friendly demeanor.You will independently handle reported issues and service requests, provide expert support for all our products, and implement solutions independently or as part of a team.
Your tasks will also include participating in quality assurance measures for SHD products and contributing to requirements management. You will support us by being available for on-call duty, occasionally providing first-level support, and maintaining our knowledge database.Your team awaits You will be part of a team of 7 colleagues who are all very collegial and communicative.
We also make sure to have fun outside of work hours. Join us and help us delight our customers with excellent support.Your qualifications We are looking for a dedicated team member who enjoys interacting with people and has a solid technical understanding.
Your education is secondary. You have severalMore jobs from Spectrum Dynamics
-
Civil engineer as project engineer or planning engineer for infrastructure projects
Foxfield, United States - 1 day ago
-
Plant mechanic
Oberlin, United States - 2 weeks ago
-
Nursing assistant in a stationary setting
Union, United States - 1 day ago
-
Support Engineer
Austinville, United States - 2 weeks ago
-
Medical assistant for cardiology
Keeseville, United States - 1 day ago
-
Economic engineer in drive technology
Pine Valley, United States - 2 weeks ago