Employee (m/f/d) IT Support and Helpdesk - Teterboro, United States - Nexus Innovations

Nexus Innovations
Nexus Innovations
Verified Company
Teterboro, United States

1 month ago

Meredith Sinclair

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Meredith Sinclair

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Description

Are you looking for a new, challenging job? Do you crave personal growth and development in a pleasant work environment? Are you ready to continuously contribute to improving processes within the company?

If so, then you've come to the right place.

What to expect

  • Collaboration in a well-organized and friendly support team
  • Independent handling and processing of customer inquiries
  • Customer support (first-level and second-level) for a standard real estate valuation software (web application, web services) via phone, email, service desk, and ticket system
  • Accompanying problem-solving with customers
  • Consulting our customers on specific questions related to working with our valuation software

What you bring

  • You are proficient in using Windows operating systems, Microsoft Office products, and standard business software (ticket systems)
  • You have experience with web applications and web services
  • You have good to excellent communication skills - you are known for your team-oriented and responsible work style
  • You can handle stress and adapt to sudden changes in situations
  • You have a good understanding of technical processes

Benefits for you

Flexible and remote work options
Whether in the office or working remotely, you can

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