Kundenbetreuungsspezialist (m/w/d) für Erfolg im Kundenservice - Willard, NM, United States - Titan Industries
Description
At Bayer, Willard, NM, we are visionaries driven by the desire to solve the world's toughest challenges and create a world where "Health for all, Hunger for none" is not just a dream, but a reality. We approach this goal with energy, curiosity, and unwavering dedication, constantly learning from diverse perspectives and pushing the boundaries of what is possible. There are countless reasons to join us. If you are eager to build a diverse and meaningful career in a community of brilliant minds and make a real difference, there is only one choice.
Customer Success Specialist (f/m/d)
As a key member of our Customer Support Team, the Customer Success Specialist will work directly with our Climate FieldView customers, providing exceptional service through direct and indirect interactions.
The CSS will be responsible for driving customer success with Climate FieldView by offering strong support for any customer inquiries, providing recommendations for product usage, assisting with data ingestion, and delivering training on platform features.
Within the Bayer organization, the CSS will act as a liaison between different departments to drive established ventures and ongoing projects.
YOUR TASKS AND RESPONSIBILITIES
- Become proficient in all Climate FieldView product functionality, understanding features, benefits, and how they add value to our customers' operations
- Represent Climate FieldView in a professional manner consistent with our brand
- Ensure customer success and a positive experience by providing bestinclass support and offering training and recommendations for product usage and new features
- Serve
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