Fleet Service Advisor - Hatboro, United States - 4x4 Truck Rental

4x4 Truck Rental Hatboro, United States

1 month ago

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Description

Job Description

Recognized as one of Crain's "Best Places to Work" as well as a 2022 "Great Places to Work" by the Great Place To Work Institute Inc., Sasser prides itself on supporting an employee-driven, opportunity-based culture that empowers, recognizes, and rewards its employees. From highly competitive benefits to exciting employee events to organic, grassroots philanthropy and volunteerism, Sasser is an awesome place to begin and grow your career.

We are a fourth-generation, family-held transportation asset services and management company with roots dating to 1928. Sasser's six subsidiary units are leaders in providing commercial- and industrial-focused rail, automotive, containerized shipping, and aviation transportation equipment solutions including asset leasing, fleet administration management, asset repair and maintenance, and innovative technology services. Sasser Family Companies includes subsidiaries Chicago Freight Car, Union Leasing, CF Rail Services, Express 4x4 Truck Rental, Xced GSE, and Falcon Lease. To learn more about what makes Sasser special, visit

What We Offer

In Sasser's employee-driven, opportunity-based culture, our employees help chart the course for our success. That is the reason that we believe that the most important investment we'll ever make in our business is you. Sasser employees enjoy a competitive benefits program that:

Covers over 85% of your medical premiums
Includes a 100% Company-paid disability and life insurance plans
Includes a 401K plan with company match PLUS additional end-of-year funding
Includes incentive Plans
Provides training and tuition reimbursement
Provides community service opportunities, employee recognition programs, and lots and lots of celebrations

As a Fleet Service Advisor, Here's What You'll Do:

Support fleet operations teams on all aspects of fleet maintenance and reduction of idle time.
Coordinate in-house repairs with the Express' after hour service technicians.
Communicate with clients on preventative maintenance, tires, and maintenance protocols.
Work with maintenance reports and metrics on tracking, repairs, coordination, reconciliation, and billing.
Assist with maintenance roadside calls and daily follow up to include towing and storage.
Assist with other aspects of operations including logistics, fleet reconciliation, special projects, and other administrative duties.
Provide additional support to the Sales and Operations Teams in administration of truck/fleet movements, management of inventory, and customer billing and support functions.
Proactively manage active units in maintenance to expedite repairs and decrease downtime.

Here's What it Will Take to be Successful in This Role:

High School diploma or equivalent required
Some college preferred.
3 years' experience in the automotive dealer services industry specializing in vehicle service management or fleet maintenance is required. Prior service advisor experience is strongly preferred.
Ability to establish priorities and complete deliverables.
Understanding of sales principles and customer service practices.
Ability to discuss products with clients.
Proficient in Microsoft Word and Excel and PowerPoint (required).
Excellent analytical and reporting skills.

Physical Demands
This job operates in a professional environment and routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, printers, and fax machines.

Working Conditions
This position is based out of our office in Hatboro, Pennsylvania.

The Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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