Program Aide - Albany, United States - Criminal Justice Services, Division of

Criminal Justice Services, Division of

Verified Company

Albany, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Minimum Qualifications
NON-

COMPETITIVE MINIMUM QUALIFICATIONS:
Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.

NY HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.

Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State.

While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Preferred Qualifications:

The ability to compile reports, charts, or graphs that describe and interpret findings of analysis;
Draft action plans based on analysis;
Implement methods of data analysis, and draw conclusions from the analyzed data
The ability to express ideas clearly and concisely in verbal and written communications and,
The ability to provide leadership and to maintain professional relationships with law enforcement agencies at the federal, state, and local levels as well as the courts.

COMPETITIVE MINIMUM QUALIFICATIONS:

Permanent service in this title or one year of permanent competitive or 55b/c service in a title SG-11 or higher and otherwise eligible for transfer under Civil Service Law.

Duties Description
The Program Aide will provide technical support to higher level professional staff within the Data Quality Management unit, which includes:

Conducting research, analysis, and problem solving with respect to the initiatives overseen by the Office of Criminal Justice Records, which will require the incumbent to have an understanding of criminal history record information;
Monitor and evaluate criminal history record information for deficiencies and assist in correcting problems. Monitor and prioritize criminal history exceptions using the Exception Tracking System (ETS). Determine the most suitable correction to improve the criminal history record based on knowledge of the criminal justice process, criminal and juvenile procedural law and court decisions;
Maintain and support the business operations of the New York State Wanted System including answering Law Enforcement questions, document as is processes and develop recommendations for system enhancements;
Collect and analyze ETS statistics to determine category, volume and trends of exceptions. Evaluate data being collected to determine reliability and usability as well as provide recommendations for the type of information needed for improved analysis;
Utilize ETS to assess the scope and magnitude of the errors being submitted to DCJS and work with supervisors to develop action plans to proactively address these problems;
Effectively communicate with police departments, district attorneys, courts, the FBI and NICS Examiners to ensure the criminal history record is updated accurately;
Prepare and analyze the relationships and trends in data reported by ETS to help advise supervisors of possible system defects and data quality improvements; and,
Document as is processes and, based on analysis of statistic and trends gathered from ETS, develop recommendations for more efficient, to be processes. Assist in the development of performance metrics for process monitoring.

Additional Comments
An employee telecommuting program is available.

Some positions may require additional credentials or a background check to verify your identity.