Full-time Call Center Employee - Enfield, NC, United States - SilverLinx
Description
For our client, an insurance company based in Munich, we are currently looking for a:
Call Center Agent (m/f/d) in full-time:
Your main tasks will include:
- Advising customers and handling insurance claims,
- Processing of telephone and written inquiries,
- Recording of reported damage cases and subsequent organization of assistance measures,
- Documentation and recording of initiated measures,
- Processing of special inquiries,
- Providing information on the status and processes of already reported damages.
Your qualifications:
- Completed commercial apprenticeship,
- Previous experience in customer service,
- Quick comprehension and sound judgment,
- Strong understanding and behavior of service,
- Communication skills and proficiency in correspondence,
- Independent and conscientious work as well as organizational skills,
- Your solutionoriented approach completes your profile.
Our offers:
- Varied and independent work in a motivated team and flat hierarchies,
- A very interesting and responsible range of tasks in an internationally active company,
- Attractive remuneration, social benefits, and many opportunities for further education.
**Jobactive stands for competence and passion in personnel management for our clients, whether it is temporary employment or personnel placement. Jobactive GmbH is a wholly-owned subsidiary of hanfried GmbH as an independent brand. Our employees work for renowned clients not only in case of personnel shortages and peak workloads, but also in
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