Customer Advisor - Stanley, VA, United States - Neptune Enterprises

Neptune Enterprises
Neptune Enterprises
Verified Company
Stanley, VA, United States

3 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Job Description:
Customer Service Representative in Stanley, VA

About Us:
We are a fast-growing, family-owned business with less than 10 employees. Our team has a great working atmosphere and values the opinions of all employees. We encourage a fun and positive work environment and are 100% customer-oriented.


About You:


We are looking for a friendly and highly motivated individual who enjoys speaking with customers and is organized and independent.

You must be 100% customer-oriented.


Key Responsibilities:

  • Independently introduce and present our company and products to potential new customers (in the industry, B2B)
  • Identify customer needs and potential
  • Schedule appointments with potential new customers
  • Send and create informational materials
  • Plan and coordinate appointments for our sales team (new and existing customers)
  • Conduct independent research to find new contacts and decisionmakers
  • Create documentation and reports
  • Maintain customer data and document conversations in our CRM system
  • Support the sales team with general administrative tasks

Requirements:

  • Previous experience in customer contact (call center, sales, etc.)
  • Enjoy talking on the phone
  • Team player with strong communication skills
  • Strong assertiveness and persuasion skills
  • Excellent written and verbal communication skills in German
  • Good computer skills, specifically in MS Office and CRM systems

What We Offer:

  • 39hour work week (5 days)
  • 28 days of vacation (5 days)
  • Competitive salary with a
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