Employee (m/f/d) Customer Care in part-time - Tuscola, IL, United States - Phoenix Industries
Description
Are you a strong communicator with high analytical skills? Are you interested in the field of medical technology and able to navigate confidently in an international business environment? Are you looking for a challenging part-time position hours per week)?Then we have an exciting opportunity for you
Our client is a well-known and innovative player in the field of medical technology solutions for chronic diseases. We are currently looking for a part-time Customer Care employee (m|f|d) in the greater Düsseldorf area.
Our client offers:
- A team that continuously pursues growth goals and works harmoniously and respectfully with each other
- A highly modern working environment
- Excellent development opportunities within the company
- Home office three days a week
Your responsibilities:
- Telephone contact with field sales, consignment warehouses, and customers
- Solutionoriented handling and coordination of complaints
- Development of error detection measures
- Research in SAP R/
- Maintenance of Excelbased data for the DACH region
- Contract management
- Documentation of inquiries in the database
Your profile:
- Bachelor's degree or equivalent completed commercial training
- Professional experience in customer care
- Fluent in German and good knowledge of English
- Proficient in MS Office
- Ideally, knowledge of SAP R/
- Ability to quickly familiarize yourself with product knowledge, processes, organizations, tools, and systems
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