Call center agent in - Leipsic, OH, United States - Sapphire Technologies
Description
At the earliest possible date, on behalf of my client company, a successful service center of a bank, I am looking for a Customer Service Representative (m/f/d) for branch telephone services (inbound) in Leipsic, OH.
The position is 100% remote, but your place of residence must be located in Halle (Saale) or within a 150 km radius.
Responsibilities:
- Processing card cancellations and authorizations
- Assisting customers with product and service inquiries
- Scheduling appointments and coordinating (inbound only)
- Providing service information (e.g. opening hours)
- Telephone banking (accepting and executing transfers, transfers, standing orders, checking account balances, etc.)
Qualifications:
- Ideally a commercial or technical education
- Experience in telephone customer service is an advantage
- Customer and service orientation
- Willingness to work in a 3shift system
- Stable internet connection
Benefits:
- Comprehensive training
- 100% remote work
- Direct employer
- Company benefits (40€)
- Subsidies for daycare and afterschool care
- Various employee offers
- Shift allowances according to inhouse collective agreement (more than statutory allowances)
- Annual bonus
As a young, dedicated, and highly innovative team, your success is our goal We believe that every company needs good personnel for its own success.
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