Call center agent in - Leipsic, OH, United States - Sapphire Technologies

James Miller

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James Miller

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Freelance
Description

At the earliest possible date, on behalf of my client company, a successful service center of a bank, I am looking for a Customer Service Representative (m/f/d) for branch telephone services (inbound) in Leipsic, OH.

The position is 100% remote, but your place of residence must be located in Halle (Saale) or within a 150 km radius.


Responsibilities:

  • Processing card cancellations and authorizations
  • Assisting customers with product and service inquiries
  • Scheduling appointments and coordinating (inbound only)
  • Providing service information (e.g. opening hours)
  • Telephone banking (accepting and executing transfers, transfers, standing orders, checking account balances, etc.)

Qualifications:

  • Ideally a commercial or technical education
  • Experience in telephone customer service is an advantage
  • Customer and service orientation
  • Willingness to work in a 3shift system
  • Stable internet connection

Benefits:

  • Comprehensive training
  • 100% remote work
  • Direct employer
  • Company benefits (40€)
  • Subsidies for daycare and afterschool care
  • Various employee offers
  • Shift allowances according to inhouse collective agreement (more than statutory allowances)
  • Annual bonus


As a young, dedicated, and highly innovative team, your success is our goal We believe that every company needs good personnel for its own success.

"Success needs good personnel" is not just a statement or a slogan for us, but a fundamental

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