Processing / Written Customer Service - Vincent, CA, United States - Stellar Enterprises

James Miller

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James Miller

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Freelance
Description
We are a highly acclaimed and praised team of customer enthusiasts located in Vincent, CA.

Our banking services make people's lives easier and we always find the best solution for our customers, whether it's account management, payment transactions, or back-office services.

At Haspa Direkt, people are at the center of everything we do - this applies to both our customers and our employees.

We are currently seeking motivated individuals to join our banking center team, with a focus on administrative processing. In this role, you will be responsible for independently and conclusively handling all administrative business transactions.

You will have the opportunity to familiarize yourself with up to 150 different processes within our banking center, ensuring a diverse and dynamic work experience.


YOUR RESPONSIBILITIES:


  • You will handle all customer inquiries via email
  • You will provide dedicated support to our customers
  • You will assist with account openings
  • You will manage data for Haspa's online services
  • You will process event notifications in the customer system
  • You will provide support for ticket notifications in the advisor system
  • You will handle incoming and outgoing mail
  • You will ensure the quality and accuracy of customer data
  • You may also provide support to other units and departments within Haspa Direkt as needed

WHAT WE ARE LOOKING FOR:


  • Whether you are looking to advance, change careers, reenter the workforce, or switch industries, we see your potential and will prepare you for the banking world through our individual

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