- Competitive Pay
- Flexible Working Hours
- Health Insurance
- PTO & Sick Leave
- 401(K)
- Promote and seek out opportunities to deliver a top-notch customer experience
- Interact with customers to identify their individual needs and opportunities for service department appointments
- Work closely with the BDC Manager to ensure service lead opportunities are accounted for and appropriate notes are made in the CRM
- Complete and document customer communications as assigned by the BDC Manager
- Stay informed about product campaigns, recalls. accessories, etc.,
- Attend or complete training as required by dealer or manufacturer
- Attend service and sales meetings
- High school diploma or general education degree (GED)
- Ability to analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
- Proficient computer skills
- Clean driving record & valid driver's license
- Must be enthusiastic with desire to succeed
-
Service Bdc
1 week ago
Central Buick GMC of Norwood Norwood, United StatesCentral Buick GMC is looking for a Service BDC Customer Care Specialist who will be responsible for coordinating incoming service requests made via telephone or online, searching for potential service leads, booking appointments and acting as the first point of contact for our cu ...
-
Automotive Service Bdc Representative
1 week ago
Jack Madden Ford Norwood, United States**Responsibilities** · - Answer all incoming phone calls and schedule service appointments. · - Making outbound call, generate service appointments and log all customer comments. · - Schedule follow-up contact if no appointment is made. · - Reschedule no-show customer appointment ...
-
Automotive Service Bdc Representative
2 weeks ago
McGovern Automotive Group Brockton, United States**McGovern Hyundai in Brockton · - part of the McGovern Automotive Group · - is hiring a Service BDC Agent** · We are the fastest growing Automotive Dealer Group in New England. McGovern Automotive just celebrated our 6th Anniversary and proud to boast our 20 locations and many m ...
-
Service Bdc Appointment Coordinator
2 weeks ago
Copeland Toyota Brockton, United StatesCopeland Toyota has an opening within our service center call team. We are a growing automotive group with room for advancement. We are looking for applicants with solid customer service background and call center or appointment setting skills. Automotive experience is not requir ...
-
Service BDC Agent
1 week ago
Group 1 Auto Hanover, United StatesReceive inbound service calls. Contact present customers (phone, email) to maintain and improve customer loyalty. Develop pipeline of service opportunity leads through networking, cold calling, and referrals. Work with service and sales department to Agent, Customer Service, Inte ...
-
BDC Customer Service Agent
6 days ago
Mirak Hyundai Arlington, United StatesThe Mirak Automotive Group is looking to add motivated **Customer Care** representatives to our dynamic service team Miraks automotive team provides an excellent environment to progress your career in the Automotive Industry. Timely responses to customer inquiries are critical to ...
-
Sales Administrator
3 days ago
Mobility Works Norwood, United States**MobilityWorks** caters to the needs of individuals with disabilities by offering wheelchair-accessible minivans, full-size vans equipped with lifts, and commercial fleet vehicles. Our primary goal is to empower wheelchair users, granting them the mobility, autonomy, and persona ...
-
Phone & Internet Sales Consultant
1 week ago
Copeland Chevrolet Brockton, United StatesCopeland Chevrolet is looking to hire Phone & Internet Sales Consultant to join our Chevrolet Business Development Center (BDC) · If you have outstanding communication skills, you are a phone ninja, motivated, and energetic then this is the position for you. Stop wasting that tal ...
-
Kitchen & Bath Designer/sales
3 weeks ago
Concord Building & Design Center Acton, United States**$1,000 Sign on Bonus** · Are you looking for a solid company you can grow with? At Concord Building & Design Center, our employees come first. · We are 100% EMPLOYEE-OWNED and provide a fun, challenging work environment with a full benefits package including: generous paid time ...
-
Automotive Appointment Scheduler Bdc
4 days ago
Kelly Nissan of Woburn Woburn, United States**KELLY NISSAN OF WOBURN** · **APPOINTMENT SCHEDULERS / BDC POSITION** · **NO AUTOMOTIVE EXPERIENCE REQUIRED** · **TOP PAY FOR TOP TALENT** · **Have you ever considered a career in the Automotive Industry? The Appointment Scheduler position is in our Business Development Center ( ...
-
Appointment Scheduler- Sales Bdc Agent
6 days ago
Kelly Nissan Lynnfield Lynnfield, United States**KELLY NISSAN OF LYNNFIELD** · **APPOINTMENT SCHEDULER / BDC POSITION** · **NO AUTOMOTIVE EXPERIENCE REQUIRED** · **TOP PAY FOR TOP TALENT** · **Have you ever considered a career in the Automotive Industry? The Appointment Scheduler position will allow you to build a solid found ...
-
Sales Associate
1 week ago
Gesner Auto Inc Taunton, United StatesAttention all customer service, hospitality, and BDC representatives. Come join our fast-growing Family owned and operated company Looking for great people · - Be knowledgeable about the product · - Identify prospective customers, lead generation, and conversion · - Contact new a ...
-
Automotive Service Client Care Specialist
1 week ago
Herb Chambers Lexus Sharon, United StatesHerb Chambers Lexus of Sharon · is seeking a full-time, self-motivated Customer Service representative to join our dealership's Business Development Center. · This position will be responsible for handling Service leads, inbound phone calls and customer retention. · Immediate Ope ...
-
Wine and Spirits Representative
1 week ago
Burke Distributing Randolph, United StatesPRIMARY PURPOSE · Achieve sales volume, service, distribution, and profit objectives. Identify business opportunities in assigned territory and develop strategies and tactics with sales supervisor to meet or exceed sales, distribution, merchandising, and retail execution objecti ...
-
Automotive Business Development Manager
2 weeks ago
Herb Chambers Braintree, United StatesJob Description · Herb Chambers Ford of Braintree has a fantastic opportunity to start a long and rewarding career for the right person We are seeking a BDC Manager to lead in overseeing our Sales BDC department. This position will be responsible for managing all aspects of the ...
-
Automotive Business Development Manager
2 weeks ago
Herb Chambers Braintree, United StatesJob Description · Herb Chambers Ford of Braintree has a fantastic opportunity to start a long and rewarding career for the right person We are seeking a BDC Manager to lead in overseeing our Sales BDC department. This position will be responsible for managing all aspects of the ...
-
Automotive Business Development Manager
3 weeks ago
Herb Chambers Ford of Braintree Braintree, United StatesHerb Chambers Ford of Braintree has a fantastic opportunity to start a long and rewarding career for the right person We are seeking a BDC Manager to lead in overseeing our Sales BDC department. This position will be responsible for managing all aspects of the department includin ...
-
Automotive Business Development Manager
2 weeks ago
Herb Chambers Braintree, United StatesJob Description · Herb Chambers Ford of Braintree has a fantastic opportunity to start a long and rewarding career for the right person We are seeking a BDC Manager to lead in overseeing our Sales BDC department. This position will be responsible for managing all aspects of the ...
-
Automotive Business Development Manager
3 weeks ago
Infinitiofwestborough Braintree, United StatesAutomotive Business Development Manager · #2094 · {{jcity}}{{jstate}} · Herb Chambers Ford of Braintree · Position Type · Full-time · Area of Interest · Customer Support / Client Care · Job Description · Herb Chambers Ford of Braintree has a fantastic opportunity to start a long ...
-
Automotive Client Care Coordinator Service
3 weeks ago
Mercedes-Benz of Natick Natick, United StatesMercedes Benz of Natick has a fantastic opportunity to start a long and rewarding career for the right person We are seeking a Client Care Specialist to work in our Service BDC department. This position will be responsible for handling Internet leads, inbound phone calls, and cus ...
Service BDC - Norwood, United States - Central Buick GMC of Norwood
Description
Job Description
Job DescriptionCentral Buick GMC is looking for a Service BDC Customer Care Specialist who will be responsible for coordinating incoming service requests made via telephone or online, searching for potential service leads, booking appointments and acting as the first point of contact for our customers.
BDC Customer Care Specialist Compensation and Benefits:
BDC Customer Care Specialist Responsibilities:
BDC Customer Care Specialist Requirements:
Central Buick GMC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.