Banquet Captain - Richmond, United States - Four Points by Sheraton Richmond

Four Points by Sheraton Richmond

Verified Company

Richmond, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Benefits

Health, dental and vision insurance (fulltime employees)
Paid Time Off (fulltime and parttime employees)
401K plan with company match (fulltime and parttime employees)
Hotel discounts (fulltime and parttime employees)
Paid holidays (fulltime employees)
Early access to earned wages

Responsibilities:

Communicates daily with Director of Food and Beverage and Banquet Manager to ensure consistency and provide a quality event experience for all members and guests
Along with the Director of Food and Beverage and Banquet Manager, manages banquet functions to ensure proper staffing, room preparation, and event execution
Remains present for the entire event to ensure proper service standards are being executed
Assists with event set up and insures specifications outlined in the Banquet Event Order
Assists with breaking down function areas as scheduled in accordance to departmental procedures
Demonstrates knowledge of menu items, preparation methods, and potential allergens
Maintains contact with event coordinators and event host to ensure guest satisfaction and resolve any complaints
Regularly conducts walk throughs and spot checks during events, ensures proper corrective actions are taken to address any deficiencies
Anticipates guest needs and is willing to go above and beyond to accommodate them
Assists in the selection, development, leadership and retention of talented food and beverage banquet staff members
Ensures proper grooming and uniform standards are followed by all employees
Performs any other job related duties as assigned

Requirements:

23 years of supervisory experience in food and beverage with a strong concentration on Banquet Operations
Selfstarting personality with an even disposition. Willing to work a flexible schedule to include early mornings, late nights, weekends and holidays
Must be willing to "pitchin" and help co

- workers with their job duties and be a team player

Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette
Ability to communicate effectively, perform multiple tasks and prioritize needs in fast paced environment
Positive attitude, professional manner and appearance in all situations

SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._