A Technical Support Engineer is a professional who provides assistance and troubleshooting for technical issues related to a product or service - Ford Heights, United States - BlueWave Solutions

BlueWave Solutions

Verified Company

Ford Heights, United States

3 weeks ago

Posted by:

Meredith Sinclair

beBee Recruiter

Job ID: JR-011825

Your tasks:

Technical processing and coordination of customer issues (analysis, solution development, development coordination, time management) for our customers in Europe and worldwide
Product support for our embedded computer modules and single board computers based on ARM/RISC (and x86) for industrial applications in medical technology, automation, transportation & logistics, and building automation
Technical sales and customer consulting during design-in to design-win phase
Collaboration with various AvE design centers to find solutions for customers
Maintenance of board support packages and BIOS updates
Creation of customer information materials such as application notes, white papers, etc.
Management and maintenance of web content
Planning and creation of trade show and demonstration setups for customers
Creation and execution of customer trainings

Degree (FH or university) in computer science, electrical engineering, telecommunications or a comparable field, alternatively technical training with professional experience
Systematic way of working
Interest in new technologies
Knowledge of modern operating systems (especially Linux, ...)
Knowledge of a current programming and/or scripting language
Experience in supporting ARM