Sales Associate/notary Public - Cerritos, United States - The UPS store

The UPS store

Verified Company

Cerritos, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Notary Public certificate holders preferred

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.

The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

RESPONSIBILITIES

Maintains a clean, organized, and safe working environment
Delivers outstanding customer service to walkin customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Takes ownership of customers' packing, shipping, and/or print problems and offers viable solutions
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
May open and/or close the store and perform endofday accounting, etc.
Performs other duties as assigned

QUALIFICATIONS