Home Care Bilingual Spanish Quality Control - Bronx, United States - Heart to Heart Home Care

Heart to Heart Home Care
Heart to Heart Home Care
Verified Company
Bronx, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Heart to Heart Home Care is seeking an experienced data entry, with exceptional customer service and call center background professional who is enthusiastic & motivated to join our Quality Control Personnel team


The Quality Control Personnel Coordinator will oversee the quality of calls that the department receives, then review and keep documentation of each communication to provide our customers with exceptional service.


Skills:

-
Must be fluent in Spanish

  • Excellent customer service
  • Great communication & writing skills
  • Ability to investigate, track and document high volume of calls
  • Ability to meet necessary deadlines in a timely manner
  • Exceptional attention to detail and customer service skills
-
HHA Exchange experience a + but not required

What we offer:

- **Supportive management team

-
Growth opportunities:

-
401K Retirement Benefit:

-
Sick day and PTO benefits:


  • Employee of the month incentive

Pay:
$ $23.00 per hour

Expected hours: 40 per week


Benefits:


  • 401(k)
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

Work Location:
In person
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