Assistant Specialist - Center Point, IN, United States - Emerald Enterprises

Emerald Enterprises
Emerald Enterprises
Verified Company
Center Point, IN, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
Your work environment

The Federal Employment Agency, together with local authorities, operates around 300 job centers nationwide. The main tasks of the job centers are providing benefits and facilitating employment and training opportunities. Our clients often face complex challenges, and our goal is to support their return to work and social participation.


As a specialist in the entry zone, you will be the first point of contact for our clients and an important interface to other departments, such as job placement and benefits.

Join our team and provide a diverse range of services with personal customer contact.

Your tasks and responsibilities


You will receive and process reports and applications for unemployment, as well as for training and job search, while keeping an eye on deadlines.

If necessary, you will provide the necessary documents (e.g. application forms). You will enter and update client data in our IT systems. Additionally, you will answer general questions from our clients (e.g. providing information on eligibility for benefits and other inquiries). You will schedule counseling appointments with the job placement and benefits departments. Outside of office hours, you will also handle administrative tasks (e.g. processing mail).

Requirements

A completed vocational training (ideally in a commercial field)

Alternatively, a secondary school diploma and at least two years of professional experience with tasks and requirements comparable to the advertised position

We also value

A positive attitude towards all people and a high acceptance of the social security system in Germany

IT affinity or willingness to familiarize yourself with new IT systems

Customer orientation
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