Business Continuity Analyst - Philadelphia, United States - Children's Hospital of Philadelphia
Description
SHIFT:
Day (United States of America)
Seeking Breakthrough Makers
Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives.
Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families.
CHOP's Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace.
We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.
A Brief Overview
The Business Continuity Analyst will work with department leadership, staff, as part of the Emergency Preparedness department to operationalize and coordinate the businesses continuity program including the department level business impact analysis, business continuity planning and departmental downtime procedures.
What you will do
- Develop, implement, and maintain the Business Continuity program in collaboration with Emergency Preparedness (EP), Digital Technology Services (DTS), and guidance from the Business Continuity (BC) Manager.
- Collaborate with departmental stakeholders in an enterprisewide federated model to assess and categorize risks for developing departmental and systemlevel business continuity plans including downtime processes.
- Collaborate with clinical, technical, and operational departments to conduct Business Impact Analyses (BIAs) using Service Now.
- Assist departments in creating clear, areaspecific Business Continuity Plans (BCPs) and map all existing processes across the organization to maintain a comprehensive inventory of BC resources.
- Support the maintenance of digital BC processes on Policy Manager and physical copies in units/offices with departmental stakeholders.
- Design, implement, present, and document educational programs, exercises, and training for business continuity readiness.
- Collaborate with the EP team during major technology incidents to coordinate response activities, including facilitating situational awareness, disseminating mass communications, and deploying BC assets and resources.
- Develop After-Action Reports and Improvement Plans following significantly impactful incidents to capture a comprehensive review of capabilities and define action items for addressing critical gaps or opportunities.
Education Qualifications
- Bachelor's Degree Business Continuity, Business Administration, Emergency Management or similar field of study. Required
- Master's Degree Preferred
Experience Qualifications
- At least three (3) years Business Continuity experience Required
- At least two (2) years Healthcare experience Preferred
Skills and Abilities
- Demonstrates knowledge and understanding of Business Continuity, business impact analysis, business continuity plan development and related policies and procedures.
- Demonstrates the ability to create detailed workrelated documentation (e.g., process flows, procedures) through the use of MS productivity tools (e.g. Excel, Word, PowerPoint, Visio).
- Understands ServiceNow Business Continuity module.
To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.**
EEO / VEVRAA Federal Contractor | **Tobacco Statement
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