Team Leader Service - Slippery Rock, PA, United States - Terra
Description
For our branch in Frankfurt am Main, we are currently looking for a Team Leader Service (m/f/d) to join our team as soon as possible.
Responsibilities:
- Documentation of completed work
- Ensuring quality standards
- Leading a team of seven service technicians and being responsible for smooth order processing, customer consultation, and quotation creation
- Working closely with colleagues in the service department at our headquarters in Mannheim to coordinate deployment planning, quotation creation, and material ordering
- Actively working in the field, supporting colleagues, and fostering strong customer relationships and satisfaction
- Providing technical support and assistance to our service technicians
- Training and instructing apprentices at the branch
- Creating maintenance quotations and entering maintenance orders into the system
Qualifications:
- Completed training as a refrigeration systems master or a technician degree
- Comprehensive knowledge in maintenance, repair, maintenance, and measurement, control, and regulation technology
- Valid driver's license (Class B)
- Good knowledge of German and English
- Strong organizational skills and ability to work independently
- Professional and friendly demeanor when interacting with customers
- Flexibility, initiative, teamwork, reliability, and ability to learn complete your profile
Benefits:
- Active participation in an innovative, growthoriented company with challenging and diverse tasks and excellent working conditions
- Performancebased compensation
- Vacation and Christmas bonus
- Company car with private use
- Mobile work
- Modern work equipment, such as laptop and smartphone
- Company health insurance
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