patient admitting representative - Anaheim, CA , USA, United States - AHMC Healthcare

AHMC Healthcare Anaheim, CA , USA, United States

3 weeks ago

Description

Under general supervision, the position is responsible for registering Inpatients, Outpatients, and Ancillary patients. While compiling complete and accurate information for hospital records and timely reimbursement. Maintains effective patient flow and completes the admitting process in a timely manner to assist in prompt treatment of the patient. Maintains effective working relations with coworkers, nurses, physicians and other hospital staff members in order to insure workflow effectiveness. Greets and assists all customers and visitors, whether in person or by telephone, using guest relation techniques while professionally representing the visions and values of AHMC- ARMC.
This position requires the full understanding and active participation in fulfilling the mission of AHMC-Anaheim Regional Medical Center. It is expected that the employee demonstrate behavior consistent with the core values of AHMCARMC. The employee shall support AHMC- Anaheim Regional Medical Center's strategic plan and goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations including, but not limited to; Customer Service, Patient's Rights, Confidentiality of Information, Environment of Care and AHMC-ARMC initiatives.

A.Consistently applies infection control policies/practices.

1. Understands and practices standard precautions for self and others in patient care activities.
2. Understands and practices appropriate disease-specific isolation.
3. Appropriately handles and disposes of sharps (i.e., needles, etc.) as required.
4. Ensures sterility of supplies and equipment.

B. Meets population/age specific competencies per unit specific addendum.
C. Attends department specific education/training, inservices, and staff meetings.
1. Attends mandatory inservices/educational/training activities.
2. Submits all required paperwork on time.
3. Verifies, by signature/initials, attendance at staff meetings or reading of staff meeting minutes.
D. Participates in department specific performance improvement project.
1. Actively assists in unit performance improvement monitoring.
2. Knows and understands PDSA Model for Performance Improvement Program.
3. Demonstrates understanding of performance improvement principles in job performance.

E. Registers fnpatierits, Outpatients, ER, and Ancillary patients compiling complete and accurate information for hospital records and timely reimbursement.
1. Interviews patients to obtain demographic data using alternate sources of information when necessary such as family members, transferring facilities, physician's office and/or nursing homes. Obtains all signatures as required.
2. Accurately enters and updates patient information via computer using proper registration procedures.
3. Ensures that all insurance information is obtained and verified utilizing available systems. Notifies Insurance Verifier of any potential insurance issues or benefit issues. Secures accounts by properly identifying procedures requiring prior authorization, insuring it has been obtained.
4. Demonstrates a working knowledge of third party payors requirements necessary to support optimum fiscal reimbursement. Ensures financial classes and insurance codes are identified and properly entered.
5. Informs customers of their financial responsibility and patient liability amounts are collected, i.e., deposits, co-pays, share of cost, deductibles, etc.
6. Prioritizes and coordinates essential job functions.
7. Completes and documents all applicable registration forms.
8. Obtains eligibility, PCP, and insurance information through available systems and web based insurance companies.
9. ER specific: complies with all EMTALNCOBRA ER requirements.
F. Collects the patient's responsibility to include; co-pays, deductibles, and co-insurance, when applicable.
1. Obtains insurance co-pay amounts from insurance verification and notifies patient.
2. Uses alternative methods when standard procedures do not provide the required information.
3. Follows-up on all registrations when information is required to insure prompt reimbursement.
G. Maintains effective patient flow and completes the admitting process in a timely manner to assist in prompt treatment of the patient.
1. Introduces him/herself and explains registration process to patient. Speaks in a moderate tone and never discusses patient's condition unless required by job related conversations.
2. Interaction with the customer and guests is professional and extraneous conversation is kept to a minimum to expedite the registration.
3. Follows hospital and departmental guidelines and procedures. Responds and adapts to new procedures, processes, and memos. Adapts easily to fluctuating volumes of registrations.
4. Shares an overall equal percentage of registration volume and completes the registration process within established departmental standards of accuracy.
H. Utilizes customer service skills with patients and maintains effective working relations with coworkers, nurses, physicians, and other hospital staff members in order to ensure work flow effectiveness.
1. Answers the telephone within three rings in a respectful and pleasant manner. Asks open-ended questions to discover facts and remains calm and polite regardless of circumstances.
2. Receives and greets all customers and family members in a courteous and professional manner, using guest relation techniques and confidentiality standards.
3. Effectively handles upset or potentially distressed customers or patients.
I. Complies with Hospital's Attendance and Timekeeping policies.
J. Must pass chart audit with minimum errors of 95% or better.

• Ability to effectively communicate.

• Effective customer service and interpersonal skills.

• Computer skills and typing skills required.

• Medical terminology preferred.

• General knowledge of third party payors including minimum of 1-2 years Admitting/Registration or equivalent healthcare experience preferred.

• Bilingual (English/Spanish) preferred (as applicable).

Admitting Representative

2 weeks ago

Long Beach Memorial Medical Center Long Beach, United States

**Admitting Representative** · - (LON012476) · **Description** · **Title**: Admitting Representative · **Location**: Long Beach, CA · **Department**: ER Admitting · **Status**: Full time · **Shift**: M-F, 7am to 5:30pm (10hr shifts) · **Pay Range: $21.05/hr - $24.40/hr** · At Mem ...
Admitting Representative

2 weeks ago

Long Beach Memorial Medical Center Long Beach, United States

**Admitting Representative** · - (LON012319) · **Description** · **Title**: Admitting Representative · **Location**: Long Beach, CA · **Department**: ER Admitting · **Status**: Per diem · **Shift**: Variable (8hr shifts) · **Pay Rate: $22.00/hr** · At MemorialCare Health System, ...
Admitting Representative

3 weeks ago

AHMC Healthcare San Gabriel, United States

Overview: · Under general supervision and guidelines, obtains and verifies financial sponsorship, patient demographics, and clinical information. Utilizes skills and knowledge of department / hospital policies and procedures to register patients, verify insurance benefits, and co ...
Patient Admitting Representative

3 weeks ago

AHMC Healthcare Anaheim, United States

Overview: · Under general supervision, the position is responsible for registering Inpatients, Outpatients, and Ancillary patients. While compiling complete and accurate information for hospital records and timely reimbursement. Maintains effective patient flow and completes the ...
patient admitting representative

3 weeks ago

AHMC Healthcare Anaheim, CA , USA, United States

Under general supervision, the position is responsible for registering Inpatients, Outpatients, and Ancillary patients in the ER. While compiling complete and accurate information for hospital records and timely reimbursement. Maintains effective patient flow and completes the ad ...
Admitting Representative Ft Days 10aws

3 days ago

CHOC Children's Orange, United States

Work Location · Orange, California · Work Shift · Day - 10hrs (United States of America) · Why CHOC? · Job Summary · The Admitting Representative is responsible for assisting with patients and families in a prompt and courteous manner. This individual consistently secures accurat ...
Admitting Representative, Er

6 days ago

Long Beach Memorial Medical Center Long Beach, United States

**Admitting Representative, ER** · - (LON012308) · **Description** · - Title: Admitting Representative · - Location: Long Beach, CA · - Department: Admitting · - Status: Full-time · - Shift: Evening (8hr shifts) (12pm - 2:30am) · - Pay Range: $ $24.40/hour · - At MemorialCare Hea ...
Admitting Patient Representative Ii

3 weeks ago

Children's Hospital Los Angeles Los Angeles, United States

Location/Org Data : Introduction: · **NATIONAL LEADERS IN PEDIATRIC CARE** · Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. · Here world-class experts in medicine, education and rese ...
Admitting Patient Representative Ii

1 week ago

Children's Hospital Los Angeles Los Angeles, United States

Location/Org Data : Introduction: · **NATIONAL LEADERS IN PEDIATRIC CARE** · Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. · Here world-class experts in medicine, education and rese ...
Admitting Patient Representative Ii

1 week ago

Children's Hospital Los Angeles Los Angeles, United States

Location/Org Data : Introduction: · **NATIONAL LEADERS IN PEDIATRIC CARE** · Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. · Here world-class experts in medicine, education and rese ...
Admitting Patient Representative Ii

1 week ago

Children's Hospital Los Angeles Los Angeles, United States

Location/Org Data : Introduction: · **NATIONAL LEADERS IN PEDIATRIC CARE** · Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. · Here world-class experts in medicine, education and rese ...
Admitting Representative

2 weeks ago

MemorialCare Health System Long Beach, United States

· Title: Admitting Representative · Location: Long Beach, CA · Department: ER Admitting · Status: Full time · Shift: M-F, 7am to 5:30pm (10hr shifts) · Pay Range: $21.05/hr - $24.40/hr · At MemorialCare Health System, we believe in providing extraordinary healthcare ...
Admitting Representative Full Time Varied

3 weeks ago

Hollywood Presbyterian Los Angeles, United States Full time

CHA Hollywood Presbyterian (CHA HPMC) is a nationally recognized acute care facility that has been caring for the Hollywood community and Los Angeles Areas since 1924. · **Join our Global Network and be a CHA Global Ambassador** · CHA HPMC is also a part of the world-renown CHA H ...
admitting representative

2 weeks ago

Alhambra Hospital Medical Center Alhambra, United States

· Previous experience preferred admitting experience in a hospital setting, BCLS required type 40wpm, knowledge of medical terminology, knowledge of Medicare, Medical terminology, HMO, PPO, EPO,POS and other third party payers eligibility and benefits coverage. Bilingual preferr ...
Admitting Representative

3 weeks ago

AHMC Healthcare San Gabriel, United States

Overview: · Under general supervision and guidelines, obtains and verifies financial sponsorship, patient demographics, and clinical information. Utilizes skills and knowledge of department / hospital policies and procedures to register patients, verify insurance benefits, and c ...
Admitting Representative

2 weeks ago

AHMC Healthcare San Gabriel, United States

Overview: · Under general supervision and guidelines, obtains and verifies financial sponsorship, patient demographics, and clinical information. Utilizes skills and knowledge of department / hospital policies and procedures to register patients, verify insurance benefits, and c ...
admitting representative

1 week ago

Alhambra Hospital Alhambra, United States

Previous experience preferred admitting experience in a hospital setting, BCLS required type 40wpm, knowledge of medical terminology, knowledge of Medicare, Medical terminology, HMO, PPO, EPO,POS and other third party payers eligibility and benefits coverage. Bilingual preferred ...
Admitting Representative

6 days ago

Aston Carter Torrance, United States Contract to Regular

Description: · This position is responsible for day to day greeting and patient registration functions. The duties of this position include greeting patients, registration of non-scheduled patients, activation of pre-registered patients, collection of identified patient financial ...
Patient Admitting Representative

6 days ago

AHMC HealthCare Monterey Park, United States Regular Full time

Overview · Under general supervision, the position is responsible for registering Inpatients, Outpatients, and Ancillary patients in the ER. While compiling complete and accurate information for hospital records and timely reimbursement. Maintains effective patient flow and comp ...
Representative - Admitting PD Variable

3 days ago

AHMC Healthcare Monterey Park, United States Permanent

Overview: · JOB SUMMARY: The Admitting Representative interviews the patient or his/her representative to obtain identifying and verifying information, such as patient/s name, address, age, date of birth, social security number, occupation, insurance information and obtaining au ...