Office Assistant, Pulmonary Practices - Newark, United States - Christiana Care Health Systems

Mark Lane

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Mark Lane

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Description
ChristianaCare is looking for an Office Assistant to join Pulmonary practices in Newark and Wilmington, DE.


As an office assistant, you are the first point of contact between the practice and the patient and is responsible for creating a friendly, welcoming calm and efficient environment for the practice.


The Office Assistant serves patients with poise and compassion, fields phone calls, answers patient questions, schedules appointments, registers patients and updates EMR and represents the entire practice every time there is interaction with a patient.


Work Schedule:


  • Monday through Friday from 8:00am to 4:30pm or 7:30am 4p.

Compensation / Benefits:


  • Full Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions.
  • Generous paid time off with annual rollover and opportunities to cash out
  • 12 week paid parental leave
  • Tuition assistance

Job duties & responsibilities:


  • Schedules appointments.
  • Answers multi line telephones and retrieves accurate messages.
  • Manages front desktop.
  • Collects payments according to insurance requirements.
  • Performs outreach calls for the team.
  • Interacts between physicians, staff, and patients to provide accurate communication and customer service.
  • Excellent time management skills, ability to multitask, and prioritize work.
  • Excellent written and verbal communication skills.
  • Ability to build and foster professional relationships in a team environment.
  • Performs other related duties as required.

Education Requirements:


  • High School Graduate or GED required.
  • Experience in a medical office setting or customer service environment is preferred but not required.
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EEO Statement:

ChristianaCare Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.


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