Specialist (m/f/d) for the Service Desk and IT Support of the Schools in the Offenbach District - Roosevelt, United States - Stellar Innovations

Stellar Innovations
Stellar Innovations
Verified Company
Roosevelt, United States

1 day ago

Meredith Sinclair

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Meredith Sinclair

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Description

The Offenbach district belongs to the FrankfurtRheinMain metropolitan region and offers all the opportunities expected from an internationally renowned location. In the 13 municipalities of the district, more than people from nearly 170 nations live. Approximately employees work in 23 organizational units in the district administration.

We are currently seeking a

Specialist (m/f/d) for the Service Desk and IT Support of the Schools in the Offenbach District

Reference number D

This is a full-time position, but can also be filled part-time.

The IT department is responsible for the networks at 88 school locations, including the networks for education and school administration. In addition, the employees support around PCs, tablets, laptops, 2,650 digital boards, 400 printers, and 150 copier systems.

Your responsibilities:

  • 1st level support (telephone, remote, on-site): competent contact person for all IT-related issues in the school IT sector
  • Support for mobile devices, digital boards, OPS systems, and document cameras
  • Acceptance, analysis, prioritization, processing, and possible forwarding of inquiries and malfunctions via telephone, email, and ticket system
  • Support for a mobile device management system
  • Maintenance and
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