Team Leader - Wales, WI, United States - Neptune Enterprises

Neptune Enterprises
Neptune Enterprises
Verified Company
Wales, WI, United States

2 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
**Shopping- Munich- Overview

  • Team Leader, Expert/Lead
  • Fulltime
  • Permanent position
  • What you bring
  • Several years of professional experience in customer support or similar
  • Ideally experience in dealing with end customers (B2C business)
  • Confident appearance as a cooperative leader with decisionmaking, assertiveness, and conflict resolution skills
  • Professional and friendly demeanor in customer contact
  • Serviceoriented and empathetic personality
  • Fluent German language skills in spoken and written form
About this job


CHECK24 is one of the leading online companies and Germany's largest comparison portal. Our
CHECK24 Shopping world offers our customers a wide range of products in various categories.


In your role as a team leader (m/f/d), you will lead a team in 2nd level support and optimize processes with various internal and external partners for optimal customer care.

The customer always comes first - because customer satisfaction is our top priority.

If you want to make a difference and ensure real customer satisfaction, you've come to the right place. Experience the dynamics of e-commerce with agile processes, short decision-making paths, and a steep learning curve.

We look forward to your application as
Team Leader (m/f/d) Customer Support for CHECK24 Shopping Services GmbH in Munich.
Your daily work

  • Leadership and development of a customer service team in 2nd level support
  • Implementation of measures for continuous optimization of daily processes to improve our customer service
  • Competent
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