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Data Quality Senior Analyst HYBRID - Duarte, United States - Southern California Edison
Description
Job DescriptionJob Description
Join the Clean Energy Revolution
Become a Data Quality Senior Analyst at Southern California Edison (SCE) and build a better tomorrow.
In this job, you will report to the Senior Manager of Data Governance Office and work directly with Customer Service Operations Division (CSOD) – to steward CSOD's data assets by providing support to programs, projects, and groups that work with data, ensuring data-related work is performed according to standards and policies, resolving data issues, proactively preventing data problems before they begin, and disseminating data-related information such as customer data quality metrics, recommendations on optimal cleansing to all partners.
The Senior Analyst will support, coordinate, extract data, analyze data and perform data cleansing of CSOD customer data elements stemming from people, process, and technology issues, assist in interpreting data and finding patterns, applying automation to cleanse data to ensure data remains accurate, complete and consistent.
The Senior Analyst will share data findings with the Analysts, collaborate to decide prioritization, identify remediation such as resolution steps and/or assess automation potential to effectively execute data cleansing strategy as well as lead the verification/validation of the results.
As a Senior Analyst , your work will help power our planet, reduce carbon emissions and create cleaner air for everyone.
A day in the life - Get ready to think big, work smart and shine bright
Lead for providing, analyzing, and interpreting data in support of data quality initiatives such as Address Cleansing, Public Authority Code Validations, and automated data profiling
Acts as a key resource to Data Steward/SMEs about data sources, extraction methods and data interpretation
Responsible for extraction of data for ad hoc requests, maintaining analytical support for several programs simultaneously, including developing new ways to monitor data quality
Lead for building simple automation scripts and applying data cleansing scripts on the system of record and systems of engagement
Responsible for processing data quality intake items with guidance from process SMEs and cleansing customer data in systems to meet data standards ensuring no downstream impacts
Responsible for providing input into data profiling efforts, data cleansing efforts, data quality measures and metrics reports
Perform other duties as assigned
Qualifications
The Essentials
Five or more years of experience managing data quality, data analytics, governance, or related efforts
Proficiency with the following software tools: Microsoft Excel and SAS or other data extraction tools
The Preferred
Bachelor's degree or higher in a Business, Economics, STEM (Science, Technology, Engineering, Mathematics) or related field
Experience analyzing medium to large sized datasets to identify patterns/anomalies, prioritizing, and optimizing data cleansing
Experience with customer systems (e.g., SAP ISU, C4 HANA, S4 HANA etc.)
Experience building SAP automation scripts and/or other automation tools
Experience validating and geo-coding addresses
Experience building business rules using data profiling tools (e.g., SAP Information Steward)
Strong verbal and written communication/presentation skills with the ability to clearly articulate data, context, and implications to a wide variety of partners
Ability to work well as a team member, in a team environment, and be able to collaborate with peers, clients, management, and other organizations
Ability to integrate work across relevant areas, manage information and provide exceptional service to internal and external customers
You should know
This position's work mode is hybrid.
The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.
Unless otherwise noted, employees are required to reside in the state of California. Further details of this work mode will be discussed at the interview stage.Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet.
Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand.
At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
At SCE, we celebrate our differences.We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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