Partner Operations Manager - San Francisco, United States - Okta
Description
Get to know Okta
Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app.
Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences.We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.
Join our team We're building a world where Identity belongs to you.
The Partner Operations Manager, will be a key Individual contributor in driving the growth and productivity measures of the Global Partner Sales Team.
You will be a highly visible thought leader and operator playing an essential role in setting the foundation to scale the Partner Strategy & Operations team.
In this role, you will combine analytical insight, strong business acumen, and robust cross-functional partnerships while working with our senior Partner ecosystem leaders to operationalize and measure performance against medium/long term goals for the business.
What you will be doing:
- Manage weekly cadence of our Partner reporting foundation including forecasting, lead generation, ad hoc reporting, and analytics.
- Develop formal reporting packages for Partner and Partner sales effectiveness and productivity. Conduct metrics reviews with Partner leaders and supporting teams.
- Measure, evaluate, and help improve Partner rep and manager ramp time and productivity across roles and regions.
- Provide innovative recommendations for Partner business planning, reporting, scorecards, and forecasting processes.
- Gather and synthesize relevant data, lead analyses and develop final recommendations around strategic and operational Partner initiatives.
- Structure and lead key strategic initiatives, establish and track KPIs, and develop best practices and Partner team sales policy.
- Work with crossfunctional teams to optimize the Partner sales reporting framework, defining system requirements and making recommendations to scale.
What you will bring to the role:
- 3+ years of global strategic field Partner strategy & operations experience.
- 5+ years of global strategic field Sales strategy & operations experience.
- Foundational knowledge of various Partner selling motions (i.e. ISV, MSP, OEM, Resell, Disti, etc).
- Salesforce and Tableau (or other analysis/BI tools) mastery: complex dashboards & reports, custom report types, calculated fields, workflows.
- Exceptional quantitative and Gsheet/MS Excel skills (i.e. sumifs, index/match and vlookup, table formulas, pivot tables).
- Excellent written and verbal communication skills
- Experience modeling complex problems, both conceptually and tactically (i.e. spreadsheets, analysis tools, visualization).
- Endless curiosity and a need to dive deeper for understanding.
- The desire and capacity to work independently AND collaboratively.
And extra credit if you have experience in any of the following
- Expertise with SQL or similar database querying & analysis tools
- Expertise with Anaplan, Clari
- Expertise with Impartner or other PRM
- Expertise with Salesforce CPQ or other CPQ or Q2C tools.
LI-Remote
What you can look forward to as an Full-Time Okta employee
- Amazing Benefits
- Making Social Impact
- Fostering Diversity, Equity, Inclusion and Belonging at Okta
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