Children's Therapy Services Coordinator - Redwood City, United States - AbilityPath

Description

AbilityPath is hiring a Coordinator for our Childrens Therapy Services Team

Our Childrens Therapy Coordinator supports the client experience, administrative coordination and is responsible for all aspects of scheduling therapeutic services for Speech, Occupational Therapy and Early Intervention Services.

This opportunity is located at our Redwood Shores location and is onsite


ABOUT US:


WHAT WE OFFER:

At AbilityPath, we support a well-rounded career experience with a focus on career development, collaboration, employee wellness, and employee recognition, including the below benefits and opportunities for staff:

• Up to 4 weeks of PTO
• 10 paid holidays
• Comprehensive and affordable medical, dental, and vision benefits upon hire
• 401(k) plan with employer match
• Performance bonuses
• Educational reimbursement benefit with ongoing professional development and growth opportunities

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Full-time staff only

WHAT WE VALUE:

• Passion for the mission
• Interest in working with children with intellectual and developmental disabilities
• Teamwork and collaboration
• Effective and open communication, thoughtfulness, and ability to adapt
• Shared commitment to DEI Learning and Application

We strongly encourage BIPOC, LGBTQ+, disabled, and any multiply marginalized people to apply. AbilityPath works collaboratively to recruit and retain diverse diversity
among our staff teams.**
ABOUT THE ROLE:

• Welcome families when at clinic sites to create a warm, supportive, and family friendly environment
• Support the client experience of families and children to provide family centered services and ensure a positive experience starting with intake and throughout their enrollment in the Children's Therapy Services program
• Manage the timely intake process and scheduling of therapy services as per AbilityPath's program model and attendance policies
• Responsible for ensuring continuity of services as well as meeting therapists' 80% scheduling target by proactively rescheduling appointments for PTO and family cancellations.
• Administer the service authorization process and responsible to schedule all approved authorized services to maximize utilization targets and billing efforts
• Responsible for the complete, timely and accurate input of data and uploading of files for client and payer source information to be able to schedule services, maximize service delivery, and ensure billing is accurate
• Support the updating of therapist credentials in database to meet compliance requirements as needed
• Administer appointment conversions and billing in partnership with Accounting Department and provide support to address and solve billing issues
• Participate in regular internal audits to ensure administrative processes are supporting data integrity, administrative efficiency, and compliance with regulatory and payer source requirements
• Follow clinical recommendations by therapists and collaborate with clinical team to support scheduling of recommended services
• Provide backup coverage for CTS Coordinator as needed
• Other duties as assigned

EDUCATION AND WORK EXPERIENCE:

• Bachelor's degree in applicable field preferred
• Three to five (35) years of experience in applicable field preferred
• Bilingual preferred (Spanish/English)

HIRING REQUIREMENTS:

• Valid California Driver's License/ID
• Clean Driving Record (if applicable)
• Proof of negative TB test results
• Verification of occupational physical clearance
• Complete a criminal fingerprint clearance
• 18 years of age or job permit clearance

PHYSICAL ACTIVITY:

Employees have the opportunity to share access needs during the interview process, upon hire, and ongoing throughout their employment.

AbilityPath recognizes that each person has unique access needs and we are committed to an ongoing evaluation process to make our organization more accessible to meet the needs of our team members.

• Ability to physically respond to children with special needs
• Ability to lift at least 25 lbs. as needed
• Ability to sit, stand, stoop, and bend frequently
• Ability to sit and keyboard as needed

EQUAL EMPLOYMENT OPPORTUNITY:

• Via Services is now affiliated with AbilityPath, thriving together to provide a lifetime of opportunities for individuals with developmental disabilities. Learn more at