- Degree: Bachelors Degree in Human Services Field Required. Masters Degree Preferred.
- Number of Years of Experience: Masters Degree and 2 years or Bachelors Degree and 10 years of experience required.
- Provides clinical knowledge regarding substance use disorders and co-occurring psychiatric issues.
- Provides required weekly supervision to the RCM staff in both individual and group formats.
- Provides training and orientation to new RCM staff.
- Assists the Nurse Supervisor in providing training to the RCM's in the medication policies and procedures, and self -administration of medications practices.
- Supports the Residential Program Director in leading an effective program by implementing clinical services, best practice models of care and daily functions as required by contractual and regulatory bodies.
- Ensures, along with the RCM's that the program's physical environment meets required regulations including a clean, safe, and home-like atmosphere.
- Supports the processes for all contractual agreements and licensing regulations including but not limited to Department of Mental Health and Addiction Services (DMHAS), Department of Public Health (DPH) and CARF.
- Maintains and implements Recovery philosophies with direct implications to staff, clients, family, and community development.
- Applies clinical knowledge by assisting with timely admissions, continued services, and discharge processes for the program.
- Participates in and facilitates program meetings, clinical meetings and ad hoc work groups in effort to carry out the mission of the program within and outside of the organization.
- Implements and provides feedback to improve policies and procedures for programming.
- Consults with the Residential Program Director and Clinical Department Director regarding medical and mental health needs regarding risk management.
- Seeks out opportunities to advance personal knowledge of treatment trends that may positively impact the services provided by the organization.
- Responds to after-hours calls as needed.
- Other duties as assigned.
- Develops and maintains sound employee relationships, effective work environment conducive to job satisfaction within the program.
- Facilitates new staff Program specific orientation and training.
- Provides staffing support in conjunction with the Program Director.
- Provides weekly individual and group supervision as required.
- Prior administrative and clinical experience in the field of mental health and addictions.
- Ability to effectively interface with a variety of collaborative contacts and referral sources, including agency administrators, Psychiatrists, Social Workers and other staff.
- Ability to manage under stressful or crisis situations. Ability to problem solve. Ability to meet deadlines and establish and prioritize multiple tasks.
- Ability to travel to various agencies, businesses, and meet with clients in their homes, if needed.
- Able to work flexible hours when necessary.
- Must meet and maintain all required trainings, certifications etc. as needed.
- Demonstration of ethical behavior and sound judgment that supports the NASW standards of care.
- Uphold confidentiality by following the HIPAA regulations.
- Use of personal vehicle.
- Must maintain and provide proof of valid driver's license and automobile insurance in good standing.
- Working conditions are based both in office and community settings.
- Local travel.
- Possibility of exposure to outdoor weather conditions, unsanitary environments.
- Possibility of exposure to use of substances, vulgar statements, or hostile/dangerous situations.
- The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk, hear, stand, sit and walk. The employee frequently is required to use hands and fingers; climb or balance and stoop or kneel. The employee is required to be able to safely operate a motor vehicle.
- The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
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GILEAD - Program Manager-Farrell - New Britain, United States - Gilead Community Services
Description
Established in 1968, Gilead has over 50 years of experience providing the highest quality services that support each person's recovery from mental health or substance use challenges in their lives. Gilead empowers personal growth, independence and recovery through improved mental health, physical well-being, and community integration. Gilead's supportive and collaborative services are marked by excellence, compassion, innovation, and integrity.
GILEAD - Program Manager-FarrellSummary
The Program Manager serves as the team leader of the residential program through supervision and oversight of the Recovery Care Manager staff. The Program Manager works in close consultation with the Program Director and Clinical Department Director to ensure that the program produces high quality, recovery-oriented services to all clients, in accordance with agency standards. Schedule would be Monday through Friday 8a-4p, some evenings and weekends required each month.
Education and Years of Experience
Duties and Responsibilities
Supervisory Responsibilities
Skills
Oral Communication Skills Negotiations Professionalism
Written Communication Skills Diplomacy Project Management
Technical Communication Skills Organization Time Management
Client-Customer Relational Skills Planning Presentation Skills
Requirements
Working Conditions
Physical Demands
THIS JOB DESCRIPTION IS NOT INTENDED TO BE AND SHOULD NOT BE CONSTRUED AS AN ALL INCLUSIVE LIST OF ALL THE RESPONSIBILITIES, SKILLS OR WORKING CONDITIONS ASSOCIATED WITH THE POSITION. WHILE IT IS INTENDED TO ACCURATELY REFLECT THE POSITION ACTIVITIES AND REQUIREMENTS, MANAGEMENT RESERVES THE RIGHT TO MODIFY, ADD OR REMOVE DUTIES AND ASSIGN OTHER DUTIES AS NECESSARY. REASONABLE ACCOMMODATIONS MAY BE MADE TO ASSIST INDIVIDUALS WITH DISABILITIES IN MEETING THE EXPECTATIONS OF THIS POSITION.
We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin or disability.An Equal Opportunity Employer.