Telephone Customer Service Representative - Fitzpatrick, AL, United States - Nexus Innovations
Description
Are you passionate aboutcustomer service, a
team player, and looking to advance your career?
Then apply now as a
Customer Service Representative (m/f/d) at the
BER Airport in Berlin, Germany.
Join a well-known parking company and support them in providing excellent customer service.
Your new employer guarantees:
- Direct entry in
fulltime or
parttime without temporary work - Attractive salary of
15.50€/hour
Additional pay for working on Sundays and holidays
- Service hours from Monday to Sunday in a 5day work week with a compensatory day off
- Flexible working hours between 8:00 am and 6:00 pm
- Comprehensive and targeted training
- Flat hierarchies with short decisionmaking processes
- Modern work environment
- Highly motivated and dedicated team with a valuesoriented corporate culture
- Continuous development through active participation in new processes and workflows
- Free employee parking and excellent public transportation connections
- Discounts and special offers on various platforms
Your responsibilities include:
- Handling customer inquiries via phone and in writing
- Providing customer support through first and secondlevel services to assist with questions and issues
- Processing bookings and complaints
- Systematic recording and processing of transactions
- Handling administrative tasks as part of a team and as a liaison to internal departments
- Developing new ideas and suggestions for the improvement of new projects
Your qualifications:
- Ideally,
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