Community Health Worker - Brooklyn, United States - Caribbean Women's Health Association, Inc

Caribbean Women's Health Association, Inc

Verified Company

Brooklyn, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Community Health Worker:

Location:

Brooklyn, NY, 11203:

Skills:

Establishing trusting relationships with patients and their families
Providing ongoing followup, basic motivational interviewing, and goal setting with patients/families
Providing referrals for services to community agencies as appropriate
Helping patients connect with transportation resources and provide appointment reminders in special circumstances
Working closely with medical providers to help ensure that patients have comprehensive and coordinated care plans
Acting as a patient advocate and liaison between the patient/family and community service agencies
Managing assigned caseload of patients
Maintaining HIPPA compliance at all times

Position Summary:

The Community Health Worker (CHW) is responsible for helping patients and their families to navigate and access community services, other resources, and adopt healthy behaviors.

The CHW supports providers and Case Managers through an integrated approach to care management and community outreach. As a priority, activities will promote, maintain, and improve the health of patients and their family. CHW provides social support and informal counseling, advocates for individuals and community health needs.

Essential Duties and Responsibilities:

Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement.
Provide ongoing followup, basic motivational interviewing, and goal setting with patients/families.
Followup with patients via phone calls, home visits, and visits to other settings where patients can be found.
Provide referrals for services to community agencies as appropriate.
Help patients connect with transportation resources and provide appointment reminders in special circumstances. Transporting patients based on HHC van policy.
Exhibit excellent working relations with patients.
Work closely with medical providers to help ensure that patients have comprehensive and coordinated care plans.
Work collaboratively with other clinical personnel assigned to the same patient.
Knowledgeable about community resources appropriate to the needs of patients/families.
Act as a patient advocate and liaison between the patient/family and community service agencies.
Attend regular staff meetings, training, and other meetings, as requested.
Manage assigned caseload of patients.
Maintain HIPPA compliance at all times.

Competencies:

Good organizational skills to handle multiple priorities while remaining professional and calm.
Ability to work with many diverse people, including children and teenagers.
Effective telephone skills.
Strong level of confidentiality due to the sensitivity of materials and information handled.
Ability to make suggestions on workflow or system efficiency and effectiveness.
Ability to work independently and be selfdirected and flexible.
Ability to prioritize.
Ability to perform functions with mínimal supervision.
Ability to work at a highvolume level of accuracy.

Qualifications Needed for Position:

Experience and Skill Requirements:

Written and oral fluency in English. (Spanish and Haitian Creole will be a plus)
Experience working in a multicultural setting.
Experience working in a communitybased setting for at least 1 to 2 years preferred.
Basic computer skills required; electronic medical record (EMR) experience preferred.
Understand the community served, and community connectedness.
Good communication skills, such as listening well, and using language appropriately.
Ability and willingness to provide emotional support, encouragement, and motivation to patients.

Education Requirements: