Call Center Agent - North Lakes, AK, United States - Titan Industries
Description
We are currently looking for:
Call Center Agents (m/f/d) for our popular client in North Lakes, AK.
Your daily tasks:
- Salesoriented customer consultation and needs analysis in inbound and outbound telephone calls for all services and products in the telecommunications sector in the B2C area, no cold calling
- As a contact person, you are the voice in the sales and service department
- Processing and forwarding of customer inquiries in writing
- Processing of customer processes in the CRM system (Salesforce)
- Administrative tasks in MS Office
- Proactive participation in optimizing internal processes
Your qualifications:
- A friendly, open and sociable personality
- First experience in dealing with customers, whether on the phone or in person career changers are also welcome
- A structured and organized, independent way of working
- Patient and always friendly interaction with customers and partners
- Proficient in using MS Office, especially Word, Excel and Outlook
- Very good German language skills in spoken and written form
If you prefer to speak with us in person, please
call us at
Tel: or come directly to our branch.
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