-
Customer Care Representative
4 weeks ago
Southern Glazer's Wine & Spirits of America Syracuse, United StatesThe Customer Care Licensing Representative strictly adheres to state and company licensing requirements while facilitating the opening of new customer accounts/chains, changes in customer license status, establishment of delivery schedules, COD terms Customer Care, Representative ...
-
Customer Care Representative
3 weeks ago
Southern Glazer's Wine and Spirits, LLC Syracuse, United States**Job Description** · **Customer Care Representative** · **Job ID** 7464 **Date posted** 02/10/2022 ****What You Need To Know**** · ****Overview**** · The Customer Care Lead Representative directs the activities of the Customer Service Department to ensure inbound calls are e ...
-
Customer Care Representative
3 weeks ago
Southern Glazer's Wine & Spirits Syracuse, United StatesSouthern Glazer's Wine & Spirits - JobID: 26661 [Customer Service Representative] As a Customer Care Rep at Southern Glazer's Wine & Spirits, you'll: Support customers in resolving issues related to self-service experience; Navigate customers through the process of submitting an ...
-
Customer Care Representative
2 weeks ago
Novanta North Syracuse, United StatesBuild a career powered by innovations that matter At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing-improving productivity, enhancing people's lives and redefining what's possible. We create for our global customers ...
-
Customer Care Representative
3 weeks ago
Southern Glazer's Wine and Spirits Syracuse, United StatesWhat You Need To Know · Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a ...
-
Customer Care Representative
3 weeks ago
Novanta Syracuse, United StatesBuild a career powered by innovations that matter At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing-improving productivity, enhancing people's lives and redefining what's possible. We create for our global customers ...
-
Veterinary Client Care Representative
1 week ago
Veterinary Medical Center of CNY Syracuse, United StatesThe Client Care Representatives (CCRs) at the Veterinary Medical Center of CNY are a highly professional, compassionate group who serve as the first point of contact for pet owners calling and entering our facility. Our CCRs are a well-respected, crucial part of the VMC team. The ...
-
U-Box Customer Care Representative
4 weeks ago
U-Haul Syracuse, United StatesLocation: · 6341 Thompson Rd, Syracuse, New York 13206 United States of America · Have you ever wished the open road could be your office? Then consider becoming U-Haul's newest U-Box Customer Care Driver. As a CCD you will be responsible for U-Box containers and ensuring that cu ...
-
U-Box Customer Care Representative
3 weeks ago
U-Haul Syracuse, United StatesLocation: · 6341 Thompson Rd, Syracuse, New York 13206 United States of America · Have you ever wished the open road could be your office? Then consider becoming U-Haul's newest U-Box Customer Care Driver. As a CCD you will be responsible for U-Box containers and ensuring that ...
-
Veterinary Client Care Representative
1 week ago
Veterinary Medical Center of CNY East Syracuse, United StatesJob Description · Job DescriptionSalary: · The Client Care Representatives (CCRs) at the Veterinary Medical Center of CNY are a highly professional, compassionate group who serve as the first point of contact for pet owners calling and entering our facility. Our CCRs are a well- ...
-
Pharmacy Patient Care Call Center Representative
3 weeks ago
Kinney Drugs East Syracuse, United States Active Full timeOverview · Scope of Responsibilities: Demonstrates skillset and knowledge of Kinney Drugs retail pharmacy resources, within their respective platforms, to effectively answer and document patient related inquiries, complete patient updates and service patient and store requests ...
-
Registered Nurse
1 week ago
Fresenius Medical Care Syracuse, United States Full timePURPOSE AND SCOPE: · The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, ...
-
Registered Nurse
6 days ago
Fresenius Medical Care Syracuse, United States Full timePOSITION FEATURES: · - SIGN-ON BONUSES starting at $7,500 · 2021 America's 'Most Loved Workplaces' by Newsweek · Outpatient offers NO: Overnight, Sunday or on-call shifts, major holidays off (Thanksgiving, Christmas and New Years Days) · No prior RN dialysis experience required; ...
-
Registered Nurse
1 week ago
Fresenius Medical Care Syracuse, United States Full timePOSITION FEATURES: · Monday through Friday, 7:30am-4pm · PURPOSE AND SCOPE: · Functions as part of the Home Therapies dialysis health care team. Ensures provision of quality home patient care in accordance with company policies, procedures and training. Supports the company's com ...
-
Registered Nurse
1 week ago
Fresenius Medical Care Syracuse, United States Full timePURPOSE AND SCOPE: · The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including assessment ...
-
Dialysis Charge Registered Nurse
1 week ago
Fresenius Medical Care South Holland, United States Full timePOSITION FEATURES:Clinic address: 17225 S. Paxton, South Holland, IL 60473 · Position hours: Typically Monday-Friday, day hours. Must have some flexibility. · Must have dialysis experience · PURPOSE AND SCOPE: · Functions as the hemodialysis team leader in the provision of chron ...
-
Pharmacy Technician
1 week ago
Wegmans Food Markets Syracuse, United States Full timeSchedule: Full time · Availability: Morning, Afternoon, Evening (Includes Weekends). · Age Requirement: Must be 18 years or older · Location: Syracuse, NY · Address: 4722 Onondaga Blvd · Pay: $19 - $19.50 / hour · Job Posting: 05/21/2024 · Job Posting End: 06/20/2024 · Job ID:R0 ...
-
Dentist - DDS / DMD
2 weeks ago
Aspen Dental Syracuse, United StatesThis opening is for an part time or PRN Associate Dentist. · At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training progr ...
-
Dentist – DDS
2 weeks ago
Aspen Dental Syracuse, United States Full timeThis opening is or an Associate Dentist. · At Aspen Dental, we put You first, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive c ...
-
Kinney Drugs East Syracuse, United StatesEntry level position. Works under direct supervision following standard procedures and best practices to accomplish assigned tasks, associated job training, assisting staff members to complete daily duties and answer incoming and making outbound call Patient Care, Representative, ...
Customer Care Representative - Syracuse, United States - Southern Glazer's Wine and Spirits
Description
What You Need To KnowOpen your future to incredible career potential. Work for an industry-leader who invests in their people.
Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success.
We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.
Southern Glazer's offers a competitive compensation package with a pay rate of $19.40 / hour.In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately.
As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan.
At Southern Glazer's, you'll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard.
Overview
The Customer Care Licensing Representative strictly adheres to state and company licensing requirements while facilitating the opening of new customer accounts/chains, changes in customer license status, establishment of delivery schedules, COD terms, and Sales Representative assignments.
Primary Responsibilities
Review available resources to help discern best business decision for account delinquency concerns
Respond to verbal, facsimile, written, and email requests/correspondence from customers
Ensure that the team is setting up new customer accounts with 24 hours of request, this includes all credit applications, personal guarantees, and other state/company required documents
Periodic secondary verification of all new account information against state website, correct sales assignments, shipping, and COD terms
Assist the team in processing license updates based on state website (i.e. inactive status, permanent/temp status, etc.)
Audit accounts to ensure state compliance is achieved
Maintain effective, consistent, and professional communication with Sales Force, management, external site constituents, and co-workers
Back-up departmental functions as previously assigned as Licensing Agent
Additional Primary Responsibilities
Provide back up to Licensing Supervisor in review of credit reports and communicating concerns/decisions to interested parties
Provide back up to Licensing Supervisor in review of failed credit queues, either clearing or holding orders based on collaboration with assigned sites
Respond to incoming calls and resolve customer issues
Perform other job-related duties as assigned
Minimum Qualifications
High school diploma or equivalency plus two years of experience
Ability to work flexibly to adjust shift schedule to accommodate business needs
Experience in Legal research
Proficiency using high mathematical concepts such as fractions, algebra, statistics, mathematical modeling, and calculus
Strong communication skills – written, verbal, persuasion, motivation, facilitation of strong working relationships
Knowledge of other MS Office Suite and/or software applications related to job functions
Excellent interpersonal, customer service, analytical/problem solving, problem management, presentation development, presentation, and communications skills
Physical Demands
Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor) or adding machine
Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs
EEO Statement
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees.
Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Customer Care Representative professionals in Syracuse
-
Jocelyn eiWilliams
Member Service Representative