Kundenservice (M/F/d) für eine digitale Einkaufsmall - Lansing, NC, United States - Sapphire Technologies
Description
Are you (M/F/d) familiar with our client through banner ads on your social media? Online shopping is not only convenient, but also offers great value and savings compared to traditional retail.
Our client offers a wide range of products from various manufacturers and suppliers through their online portal, without the need for wholesale trade, making it very affordable.
We are currently seeking a customer care representative (M/F/d) for our Lansing, NC location.Your role will be to provide an unforgettable shopping experience for our customers, building long-lasting relationships based on loyalty and trust.
You will handle inquiries regarding payment methods (only certified providers accepted), delivery times, customs procedures, returns, and complaints.To be successful in this position, you should possess the following qualifications:
- Passion for customer service
- Previous experience in a call center is highly preferred
- Basic knowledge of information technology
- Ability to contribute your own experience
- Flexibility to work shifts
- Understanding of the importance of professionalism
- Fluent in French
- Team player mentality
What we offer:
- 5day work week
- Complimentary beverages and snacks
- Convenient location easily accessible by public transportation
- Secure bicycle storage in the courtyard
- Employee discounts with selected providers
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