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At&t Account Associate - Santa Clara, United States - Secure California
Secure California
Santa Clara, United States
Verified Company
1 month ago
Description
Join Our Team as an AT&T Account Associate
Are you passionate about customer service and technology? Do you thrive in a fast-paced, dynamic environment? Join our team at as an AT&T Account Associate and embark on an exciting career journey with one of the region's leading telecommunications consulting agency.
AT&T Account Associate Key Responsibilities:
- Customer Engagement: Engage with customers to understand their needs and provide tailored solutions that best fit their communication and entertainment requirements
- Product Knowledge: Stay updated on the latest AT&T products and services to effectively educate customers and promote offerings that enhance their connectivity experience
- Sales Excellence: Drive sales by effectively communicating the value proposition of AT&T products and services, converting customer inquiries into sales opportunities
- Relationship Building: Build strong, longlasting relationships with customers to foster loyalty and enhance the overall customer experience
- Team Collaboration: Collaborate with colleagues and crossfunctional teams to achieve individual and team targets, contributing to the overall success of the organization
- Customer-Focused: Passion for delivering exceptional customer service and creating positive customer experiences
- Communication Skills: Excellent communication and interpersonal skills, with the ability to articulate complex information in a clear and concise manner
- Sales Aptitude: Proven sales skills with a track record of meeting or exceeding sales targets in a retail or customer servicefocused environment
- Tech Savvy: Comfortable navigating technology platforms and devices, with a willingness to learn and adapt to new technologies
- Team Player: Strong team player with the ability to collaborate effectively with colleagues and contribute to a positive team environment
- Adaptability: Ability to thrive in a fastpaced, everchanging environment, with a flexible mindset and willingness to embrace new challenges
- Career Growth: Opportunity for career advancement and development with a global telecommunications client and an innovative regional firm
- Training & Development: Comprehensive training and ongoing support to enhance your skills and knowledge
- Employee Benefits: Competitive compensation, performance incentives, and a range of benefits including employee discounts on AT&T products and services
- Inclusive Culture: Be part of a diverse and inclusive workplace where your unique talents and perspectives are valued
- Community Impact: Join a company that is committed to making a positive impact in the communities we serve through philanthropy and community engagement
Pay:
$50, $58,500.00 per year
Benefits:
- Employee assistance program
- Professional development assistance
Experience level:
- 1 year
- 2 years
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus opportunities
- Performance bonus
Work Location:
In person