Head of Strategy and Governance Consumer Bank - Morris Plains, United States - TD Bank

TD Bank

Verified Company

Morris Plains, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Work Location:

Remote Morris Plains (NJ)

Hours:

40

Pay Details:

$200,000 - $250,000 USD

Line of Business:

Enterprise Enabling Functions

The Head of Strategy and Governance - Consumer Bank is responsible for the Consumer Bank first line point of view on risk, controls, and governance across the Consumer Bank (Retail Product, CAMS, Distribution, Marketing, and Payments) and facilitating a healthy risk culture.

Evaluates business strategy against risk appetite and ensure risk management principles are embedded into the business planning. Identifies the impact of new regulation on the business. Updates business processes based on new regulatory requirements.

Depth & Scope:

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Champions the benefits of a healthy risk culture that will effect change and drive value (switch sets)
Provides governance of first line oversight activities across the BUs
Evaluates business strategy against risk appetite and ensure risk management principles are embedded into business planning
Defines, deploys and refreshes policy procedures, frameworks, standards and tools
Promotes continuous improvement agenda
Manages key strategic risks and emerging trends
Works closely with BUs and 2nd line control partners to monitor and respond to regulatory changes
Conducts regulatory impact analysis to determine changes to policies and procedures
Supports 2nd line control partners and other oversight functions to prepare for regulatory reviews
Implements, test and operationalize the initiatives resulting from regulatory changes
Facilitates all aspects of the Consumer Risk Council
Monitors industry best practices (i.e. forums, competitors, regulatory guidance, etc.) and informs the TD Consumer Bank point of view
Resource Planning & Talent Management
Develops and nurtures BMG talent, including actionable succession plans and a strong bench
Represents TD in Our Community

Education & Experience:

Bachelor's degree required or equivalent experience
10+ Years of related experience
Solid understanding of Regulatory environment and its role in the business (Legal or Compliance experience preferred)
Effective negotiation and influencing skills
Advanced communication and presentation skills
Strong verbal and written communication skills
Must possess good organizational and time‐management skills
Proven leadership abilities
Ability to successfully operate in matrix environment
Process Excellence/Improvement skills
Success with developing talent
Analytical/Financial Planning skills
Must have strong pulse on the industry
Strong relationship management skills both Internal and external

Customer Accountabilities:

Understand and support the Bank's Customer Sales and Service Strategy. Create and maintain an environment of ethical and performance integrity behavior at all times when dealing with customers
Consider the impact of advice and decisions on the wellbeing of the Bank, as well as its customers, its employees and stakeholders
Provide the highest level of Customer service when dealing with internal partners, vendors or our Customers
WOW at every opportunity
Lead, coach and model quality service delivery at every interaction
Support the ongoing improvement of the partner/Customer experience

Shareholder Accountabilities:

Support the development and implementation of operational strategies and objectives to achieve measurable excellence in the quality delivery of sales, service, and products aligned with "Best Run" concepts and overall enterprise strategy and objectives
Participate in establishing and executing plans and goals for the Business to drive results
Develop and maintain an operating budget, ensuring adherence to budget
May delegate budgetary assignments to direct reports, but maintains overall budgetary responsibility and oversight
Provide financial reports and analysis including budget variances to management on a regular basis
Create a zero tolerance environment as it relates to unethical behavior toward Customers

Employee/Team Accountabilities:

Set appropriate context for the business unit/function to enable optimal performance and alignment to strategy
Support the creation of goals and objectives for the business unit/function. Communicate those goals and objectives to the team
Build capability support /execute plans to acquire, develop and retain diverse teams with the skills and experience necessary to realize current and future business strategies
Role model behaviors consistent with TD's leadership profile, Customer and Employee experience agendas and risk and control culture
Create an extraordinary place to work — advance and sustain a unique, inclusive culture that reflects TD's di