A CRM consultant is a professional who provides advice and guidance on customer relationship management strategies and systems - Taylorsville, United States - Omega Enterprises
Description
Your tasks:
- As an SAP CRM consultant, you will support our clients in developing their customer relationships using leading technology solutions in sales and service.
- You will provide technical and technological advice to our clients in the areas of sales and service in SAP and other market-leading CX platforms from the hmmh portfolio, as well as related topics such as digital commerce, marketing automation, and analytics.
- You will work together with our clients to develop customer-centric solutions in the areas of sales, marketing, and service, from analysis to use case-based conception and implementation.
- As part of the implementation, you will be responsible for customizing SAP Customer Experience or SAP CRM solutions, as well as potentially taking on development tasks.
- You will create strategies, business cases, and concrete recommendations and present them to our clients in appealing presentations.
- Our home office policy allows you to decide whether you want to work from home or in the office.
Your profile:
- You have a completed degree, ideally in business, natural sciences, computer science, or digital media.
- You have at least 2 years of professional or project experience in consulting and implementing SAP Sales Cloud and Service Cloud solutions, ideally in an agency or consulting environment.
- Current SAP certifications are advantageous.
- You have successfully accompanied clients through all project phases of
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