A CRM consultant is a professional who provides advice and guidance on customer relationship management strategies and systems - Taylorsville, United States - Omega Enterprises

Michael Johnson

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Michael Johnson

beBee Recruiter


Description

Your tasks:

  • As an SAP CRM consultant, you will support our clients in developing their customer relationships using leading technology solutions in sales and service.
  • You will provide technical and technological advice to our clients in the areas of sales and service in SAP and other market-leading CX platforms from the hmmh portfolio, as well as related topics such as digital commerce, marketing automation, and analytics.
  • You will work together with our clients to develop customer-centric solutions in the areas of sales, marketing, and service, from analysis to use case-based conception and implementation.
  • As part of the implementation, you will be responsible for customizing SAP Customer Experience or SAP CRM solutions, as well as potentially taking on development tasks.
  • You will create strategies, business cases, and concrete recommendations and present them to our clients in appealing presentations.
  • Our home office policy allows you to decide whether you want to work from home or in the office.

Your profile:

  • You have a completed degree, ideally in business, natural sciences, computer science, or digital media.
  • You have at least 2 years of professional or project experience in consulting and implementing SAP Sales Cloud and Service Cloud solutions, ideally in an agency or consulting environment.
  • Current SAP certifications are advantageous.
  • You have successfully accompanied clients through all project phases of