Employee in Customer Service for' - Pine Flat, CA, United States - Neptune Enterprises

Neptune Enterprises
Neptune Enterprises
Verified Company
Pine Flat, CA, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Job Description:


Position:
Customer Service Representative


Location:
Pine Flat, CA


Employment Type:
Full-time, Part-time, Permanent

Company:
Union Investment Service Bank AG

Earliest Start Date:
As soon as possible

Published: 01/02/2023


Responsibilities:


As a customer service representative for Union Investment, we are the main point of contact for our customers regarding questions or concerns about UnionDepot, retirement planning, and digital products and services.

We need you to help us delight our customers

  • You will be the main contact for our customers through various channels (phone, chat, mail, email) for all their inquiries and concerns
  • You will handle orders and complaints and find the best solution, always keeping the customer at the center
  • Through your daily communication and order processing, you will be the eyes and ears in the market
  • You will identify the needs and desires of our customers, provide feedback, and help shape the processes, services, and solutions for the future

Qualifications:


  • You enjoy working with people and have excellent communication skills across various channels
  • You thrive on finding creative solutions for both simple and complex issues
  • You are looking for a diverse role where you can work closely with customers and utilize your personal strengths
  • You are curious about new topics and digital content and describe yourself as a serviceoriented team player
  • You have strong written and verbal communication skills in German
  • You have
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