Gym Front Desk Team Member - Austin, United States - East Austin Athletic Club
3 weeks ago
Description
As a member of our front desk team, you are the first point of contact for members coming in for a workout.
You will greet members and guests, answer phones, schedule appointments, and perform other administrative tasks to ensure that the gym runs smoothly.
Responsibilities include:
- Scheduling appointments with clients to start new membership or follow up on past memberships
- Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility's services
- Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members
- Updating member records with new contact information and payment details
- Maintaining membership records and processing fees as directed by management
- Collecting payment from members for gym services rendered
- Explaining facility policies and procedures to new members and helping them get acquainted with the facility
Benefits Include:
- Gym Membership
- Flexible hours
- Continuing Education and Training
- Upward Growth Potential
Job Type:
Part-time
Pay:
From $15.00 per hour
Expected hours:
per week
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Customer service: 1 year (required)
Work Location:
In person
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