Military / Veteran Peer Support Specialist Iii Per - Piscataway, United States - Rutgers University

Rutgers University

Verified Company

Piscataway, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Details:

Position Information
Recruitment/Posting Title
Military / Veteran Peer Support Specialist III Per Diem (Multiple Vacancies)
Job Category

Staff & Executive

Healthcare
Medical and Patient Services
Department
UBHC-Vets 4 Warriors
Overview
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey.

Services are readily accessible and include:

inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school.

Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers.

In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support.

In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Peer Support Specialist III in the Call Center for Rutgers University Behavioral Health Care.

Under the supervision, Peer Support Specialist III provides person centered, culturally competent, and "consumer friendly" services to individuals who contact the Call Center.

Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering peer support and appropriate referrals and disposition.

Among the key duties of this position are the following:

Provides "customer friendly" services, taking initiative in engaging individuals served in an empathic and concerned manner.
Provides direct care services consistent with philosophy of UBHC.
Reviews service requests/referrals for all populations, and responds in accordance with prescribed departmental procedures.
Documents contacts, interventions, and interactions with callers in a timely manner and in accordance with established policies.
Maintains knowledge of Center and Unit policies and procedures.
Demonstrates good work habits.

Position Status

Per Diem
Hours Per Week

Daily Work Shift

Work Arrangement

FLSA

Nonexempt
Grade
99H
Position Salary

Annual Minimum Salary

0.000
Annual Mid Range Salary
0.000
Annual Maximum Salary
0.000
Standard Hours
1.00
Union Description

Payroll Designation

PeopleSoft
Benefits

Seniority Unit

Terms of Appointment

Staff 12 month
Position Pension Eligibility

None

Qualifications
Minimum Education and Experience
High School diploma or equivalent.
At least three (3) years of active duty service or have served thirty (30) days in a combat zone which includes medically discharged or medically retired service members or have served four (4) years in the National Guard.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

Demonstrated ability to use a computer to record services and other basic office functions.
Demonstrated ability to work independently and as a member of a team.
May be required to work nights, weekends and holidays.

Preferred Qualifications

Equipment Utilized

Physical Demands and Work Environment

Physical Demands:
Ability to speak clearly and write proficiently. Hearing is essential. The ability to focus on the task at hand despite numerous interruptions. Must be able to sit for extended periods of time and document into an electronic contact record. May be required to lift up to 20lbs.

Work Environment:
Handles phone requests under time and decision-making pressure. Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting. Handles emergency or crisis situations.

Special Conditions