Retail Relations Specialist - New York, United States - Informa Markets

Mark Lane

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Mark Lane

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Description

Company Description

Informa Markets provides customers and partners around the globe with opportunities to engage, experience, and do business through live, virtual, and hybrid events, specialist digital content, and actionable data solutions.

People are at the heart of Informa Markets.

Our business thrives on the passion and entrepreneurship of our 4,000+ colleagues, who deliver over 500 international events and brands in more than 40 countries across the globe.

Using our industry insight, comprehensive portfolio of markets, content, and digital resources, we are passionate about creating platforms for our customers to connect and shaping environments that enable businesses to flourish.


Role Accountability and Duties:


  • Identifies both the key contemporary retailers as well as the decisionmaking buyers within each company in assigned segments
  • With understanding of contemporary and advanced contemporary women's fashion retailer needs, provides hightouch concierge services to VIP retailers both onsite at events and remotely in between events, such as thoughtful matchmaking between retailer and brands
  • Understands the contemporary fashion landscape in terms of brand mix, categories and trends and continues to expand this knowledge base daily
  • Studies market categories and identifies industry leading companies in both the contemporary brand and retailer roles
  • Supports the contemporary sales team by meeting, engaging and consulting with contemporary brands to encourage their understanding of the value of our offerings
  • Qualifies prospective attendees as retailers and helps them complete the registration process to attend the shows
  • Works with Brand team and marketing, contributes to the "voice" of retail relations. Collaborates on the creation of copy and other retail collateral; to encourage retailer attendance.
  • Provides retailers with information including brand listings, hotel rates sheets and other show information
  • Maintains integrity of the database by continuously updating retailer information
  • Helps manage VIP buyer programs in partnership with the Retail Ops Specialist and Experience team
  • Presents themselves professionally, acting as host to retailers onsite at all contemporary events
  • Coordinates and assists onsite show setup and retail programs/events as needed

Qualifications

  • Bachelor's degree in business administration, fashion buying/merchandising or equivalent experience
  • 34 years retail sales or fashion brand or showroom experience
  • Deep understanding, knowledge and interest in the contemporary women's fashion industry and international retail landscape
  • Existing relationships with key retailers a must
  • Strong interpersonal and relationship building skills
  • Sales experience preferred
  • Strong customer service approach
  • Strong communication skills, both written and verbal
  • Digitallysavvy and comfortability with learning new systems
  • Detail oriented, creative and innovative thinker
  • Exceptional time management skills
  • Selfstarter who knows how to work in a team environment
  • Team player who is willing to support team members in pursuit of a common goal
  • Proficient in Excel, Word and PowerPoint
  • The salary range offered for this position is between 70,000 to 90,000 USD, without any additional bonus or commission structure.
  • The job posting is set to expire on April 28, 2024.

Additional Information

  • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
  • Great community: a welcoming culture with inperson and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and ondemand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
  • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost) anywhere for up to four weeks a year
  • Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount
  • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
  • Recognition for great work, with global awards and kudos programs
  • As an international company, the chance to collaborate with teams around the world

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