Desktop Support - New York, United States - Buckeye Global

Buckeye Global
Buckeye Global
Verified Company
New York, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Title:
Desktop Support

Duration: 6 Months


Location:
New York, NY


Job Description:


We are seeking a Full-Time IT Desktop Analyst who will be responsible for providing IT support onsite and over the phone for all company locations.

Job Function

Responsibilities include, but are not limited to:

  • Troubleshoot hardware and software issues courteously and expeditiously
  • Document, track and monitor all problem/resolution activity in the tracking system to ensure a timely resolution
  • Stage and configure new and existing desktops/laptops/peripherals
  • Act as first and second level support for computer upgrades and installations
  • Assist in hardware and software asset management
  • Assist in the hardware warranty repair process
  • Participate in continuous development of problem solving techniques, and the creation of more efficient support methods.
  • Must be proficient in PC and MAC.
  • Provide meeting support.
  • Performs other related as assigned.

Job Types:
Full-time, Contract


Pay:
$ $28.00 per hour

Expected hours: 40 per week


Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance

Schedule:

  • 8 hour shift

Experience:


  • Customer support: 4 years (required)
- iOS/


MAC:
4 years (required)

  • Windows: 4 years (required)
  • Citrix: 4 years (required)

Ability to Commute:

  • New York, NY required)

Ability to Relocate:

  • New York, NY 10001: Relocate before starting work (required)

Work Location:
In person
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