Data Entry/customer Service - Joliet, United States - Cross Path's LLC.

Cross Path's LLC.
Cross Path's LLC.
Verified Company
Joliet, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Overview:

Responsibilities:


  • Assist customers with inquiries, concerns, and product information
  • Process orders, returns, and exchanges efficiently
  • Upsell products or services to maximize sales opportunities
  • Conduct data entry tasks accurately and in a timely manner
  • Analyze customer interactions to improve service quality
  • Perform outbound calling campaigns to engage with customers
  • Maintain professionalism and adhere to phone etiquette standards

Qualifications:

  • Proven experience in customer service or a related field
  • Strong communication skills with the ability to effectively communicate with customers
  • Proficiency in data entry and CRM software systems
  • Ability to multitask, prioritize, and manage time effectively
  • Fluency in English; multilingual abilities such as Spanish are a plus
  • Bilingual proficiency is highly desirable
  • Excellent problemsolving skills and the ability to handle challenging situations calmly


Join our team as a Customer Service Representative and be part of a supportive environment that values your dedication and commitment to delivering outstanding service.


Pay:
$16.00 per hour

Expected hours: 40 per week


Benefits:


  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Morning shift

Work Location:
In person
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