Employee Customer Service - Weaubleau, MO, United States - Emerald Enterprises
Description
We are looking for you to join our customer service team at our location in Dormagen near Cologne:
Your tasks:
- You will handle written and telephone customer inquiries
- You will be a competent contact person for our customers regarding order and delivery processes, payment information, and complaints
- You will also provide product information for our diverse range of products and advise on colors, fabrics, and styles
- You will work with our inventory management system on a daily basis
- You will also collaborate closely with other departments such as warehouse, category management, and marketing
Your profile:
- You speak German at least at a C1 level, knowledge of other European languages at a B1 level is advantageous
- Customer and service orientation are natural for you
- You have excellent verbal and written communication skills
- You are proficient in using computer applications
- It would be beneficial to have an interest in the home and living industry and a good sense for colors, fabrics, and interior design
Our offer for you:
-
Opportunities: We welcome career changers and beginners Do you want to try something new or kickstart your career? We offer comprehensive training so you can get started quickly
- Active participation in customer service in an exciting ecommerce environment and an internationally operating company
- Interesting, diverse, and challenging tasks
Team spirit: We are a friendly team that values mutual support and enjoys working together
- Flat hierarchies
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