Employee Shipping and Returns Management - William Paterson University of New Jersey, NJ, United States - Skyline Solutions

Skyline Solutions
Skyline Solutions
Verified Company
William Paterson University of New Jersey, NJ, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

We are currently seeking communicative and service-oriented customer advisors (m/f/d) for the department of shipping and returns management at William Paterson University of New Jersey, NJ.


Your responsibilities:


  • Processing written and telephone customer inquiries
  • Providing information on existing contracts, invoices, and the delivery status of ordered hardware
  • Concluding the handling of requests for exchanges, returns, and replacements of defective hardware
  • Managing logistical processes and communicating with shipping service providers
  • Documenting and tracking shipping history

What you should bring:


  • Enthusiasm for customer service
  • Serviceoriented work ethic
  • Good computer skills
  • Strong communication and persuasion skills
  • Good German language skills, both written and spoken
  • Flexibility, willingness to work, and team spirit

What you can expect from us:

  • Permanent employment with the company
  • Fulltime and parttime work models with individual and flexible shift scheduling
  • Regular coaching sessions
  • Employee discounts at various brands
  • A modern and centrally located workplace
We look forward to getting to know you
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