Medical clerk for office work - St. Joseph, LA, United States - Matrix Dynamics
Description
We are a medical service provider for the conception and implementation of patient care programs in the home care sector. We are currently seeking a medical assistant/dental assistant/health and nursing professional/physiotherapist (m/f/d) or other medical professions (m/f/d) to join our project team in the office in Erlangen, St. Joseph, LA (not a doctor's office, purely office work).
Main tasks:
- Telephone support for enrolled patients in the program
- Prescription management (requesting prescriptions and ordering deliveries)
- Recording and documenting projectrelated inquiries and processes
- Processing and recording visit documentation in the project database
- Independent handling of pharmacovigilance inquiries after internal qualification
- Close collaboration with the field team (home care nurses)
- Support for team management
- Administrative tasks
Our requirements:
- Education in a medical profession
- Experience in dealing with patients and doctors
- Experience in pharmacovigilance is an advantage
- Availability during working hours from 8:30 am to 6:00 pm (Monday-Friday, with three shifts until 6:00 pm, one until 4:30 pm, and one until 2:30 pm)
- Willingness to work with different interest groups (pharmaceutical companies, hospitals, practices, as well as patients and their families)
- Empathetic and responsible approach to patient care
- Flexibility, independent work style, and enjoyment
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