Dispatch/customer Service Representative - Township of Monroe, United States - Ultimate Drain Cleaning & Service, LLC
5 days ago
Description
Ultimate Drain Cleaning & Service is a growing plumbing company, providing services throughout New Jersey. We are looking for an experienced Dispatch and Customer Service Representative, qualified with basic sales and client services knowledge.Responsibilities
- Communicating with customers by phone in an organized and timely manner.
- Collaborating with management team to stay updated on new policies, services and products. ( Products and services training provided.)
- Provide information about our products and services.
- Provide sales and technical support.
- Troubleshoot and resolve product issues.
- Offer support and solutions to customers in accordance with the company's customer service policies.
Qualifications
- Experience with plumbing products and services preferred but not required.
- Must have 2 years of experience in sales and customer service focusing on a consultative sales approach.
- Strong organizational and multitasking skills.
- Must have excellent communication skills.
- Knowledge of MS Office Suite
SCHEDULE
Fri, Sat, Sun, Mon, Tues.
12:00pm to 8:00pm.
Sat and Sun will be remote (work from home).
Pay:
$ $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Home weekends
Work Location:
In person
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