Dispatcher #aip892 - Commack, United States - ITG Communication, LLC

ITG Communication, LLC

Verified Company

Commack, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Requirements:

Education and Experience:

High School Diploma or GED certificate required; relevant experience is a plus.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer. Extended periods of exposure to computer screen. Must be able to lift up to 10 pounds at times.

Responsibilities:

Assess and assign any/all open events.

Verify proper authorization has been obtained to dispatch the event.

Advise the customer of the estimated time of arrival on the scheduled appointment and follow instructions per customer requirements

Inform supervisor on duty of any delays with the service provider's estimated time of arrival or problems with repairs

Work with New Call/Follow Up reps to address problems as they arise.

Monitor technician's route and status of units to coordinate and prioritize scheduling

Enter details of service orders in applicable computer system and maintain logs of activities and other information as required.

Assist in resolving customer inquiries.

Additional Comments:

ITG is an equal employment opportunity employer.

ITG's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

ITG also prohibits harassment of applicants or employees based on any of these protected categories.

It is also ITG's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Pay:
$ $17.00 per hour

Benefits: