Aging Case Aide 2 - Luzerne County, PA, United States - Commonwealth of PA
Description
THE POSITION:
Luzerne-Wyoming County Area Agency on Aging is seeking a dedicated individual to join our team as a part-time Aging Case Aide 2.
In this paraprofessional position, you will be responsible for supporting the Social Services Department staff, primarily in the Care Management Unit, as well as the Intake/Assessment Unit and Waiver Unit.
Geographic area covered is Luzerne and Wyoming counties. The employee reports to an Aging Care Management Supervisor 1. If you are interested in making a positive impact with the work you do, we invite you to apply.DESCRIPTION OF WORK:
- This is an Aging Case Aide 2 position with the Social Services Department at the Area Agency on Aging. Within this role you will be responsible for maintaining ongoingproficiency in the use of the statewide Department of Aging data base known as Well-Sky or SAMS. You will receive Weekly Service Status sheets from the AAA's contracted providers.
- Contacting the consumers by telephone to determine status of service and satisfaction with services within 2 weeks after an initial referral has been made to a contacted service provider.
- Recording responses to the 2week follow up telephone calls in a standardized format in the journal sections of the AAA SAMS Data Base.
- Contacting the assigned Care Manager with any issues or concerns.
Work Schedule and Additional Information:
- Parttime employment.
- Work hours are 9:00 am to 2:00 pm, Monday
- Friday.
Salary:_ _**In some cases, the starting salary may be non-negotiable.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY:
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One year as an Aging Case Aide 1;
or: - Two years of public contact work, including one year in a human services program;
or: - Any equivalent combination of experience and training.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.
Legal Requirements:
- A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
How to Apply:
Veterans:
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
EXAMINATION INFORMATION:
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- You may only apply/test
once for this posting.
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