Technical clerk for mechanical services in customer service - Tioga, United States - Eclipse Innovations
Description
Are you passionate about service? We are looking forward to meeting you
We are seeking you (m/f/d) full-time at our location in Emskirchen/Mausdorf as
Technical Clerk - Mechanics -
for after-sales service
Your qualifications
- The best qualifications include a completed apprenticeship as an industrial or machining mechanic, preferably with further training as a technician or master.
- You have practical experience in machine and plant construction, as well as knowledge of drives and controls (preferably Siemens).
- You are characterized by good communication skills, a high level of customer and solution orientation, as well as flexibility, resilience, and reliability.
- You have a structured, independent, and careful way of working.
- You have knowledge of MS Office and ERP systems, as well as good oral and written expression skills and English language skills.
Your day at work with us
- You will be the first point of contact for our customers and dealers for support inquiries and provide technical advice on all questions regarding our machines.
- You will analyze error messages and diagnose them, as well as handle complaints on a daily basis.
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