Patient care representative/office clerk in the internal service - Hampstead, NC, United States - Phoenix Industries

Phoenix Industries

Verified Company

Hampstead, NC, United States

2 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Patient Care Coordinator/Administrative Assistant (m/f/d) Part-Time:
Löwenstein Medical SE & Co. KG

Wettenberg

Experience

Administrative/Clerical

Why Löwenstein Medical?:

Taking new paths. But never forgetting where we come from. For over 30 years, Löwenstein Medical has been developing and producing innovative medical technology in Bad Ems. Today, the family-owned company is one of the leading medical technology companies in the field of hospital and homecare supply. The commitment of our employees and the high quality of our products ensure us a high level of recognition - among physicians and users.

Your contribution:

Instruction and followup instruction in the handling and operation of therapy devices in the field of sleep medicine
Fitting of masks for patients
Independent advice and support of our patients/customers in connection with the provided medical device/accessories
Appointment scheduling for patient care
Order processing and ensuring timely delivery
Returns and exchange processing
Complaint and grievance management
Requesting billingrelated documents (e.g. prescriptions, orders)
Maintenance of master data

What you bring:

Completed training as a retail salesman/woman, health and nursing assistant, or dedicated medical assistant, preferably also
career changers from other fields
Confident and friendly demeanor when interacting with patients
Good computer skills
Strong team and service orientation